user image

Alan Barnes

29 June 2024, 22:22

  • 1 Review
  • GB

Verified

Great BBQ and well made

BBQ was delivered on the date requested. No issues with any items damaged etc. Went together really well with no issues. A few tips for people whilst assembling. I built the BBQ on a table at waist height (Outside Table), The adjustable handle bracket needs fitting with the tray (I missed that in the instructions). It is well made and the screw pack / nuts that is supplied is well labelled. Bought the cover as well and that fits nicely. Just need to road test it now but very pleased with it.

user image

Michael Knight

29 June 2024, 19:18

  • 1 Review
  • GB

Verified

Sarah from CosmoGrill

The BBQ looks great but this review is about Sarah, thanks for your help over chat, great customer service thank you very much for your help and and sending the Invoice 😉 😂 thanks again. Now I just need some sun to test the BBQ.

user image

gary norman

27 June 2024, 00:53

  • 1 Review
  • GB

Verified

I have ordered but not had the delivery…

I have ordered but not had the delivery yet and you are asking for ratings. A bit immature I think

user image

Darren

26 June 2024, 21:36

  • 1 Review
  • GB

Verified

Great product & support

Great product & support. Thanks Kiran.

user image

Koray

26 June 2024, 06:26

  • 1 Review
  • GB

Verified

the iron of the cover was punctured.

While tightening the screw of the top cover, the iron of the cover was punctured. But price is nice. I am still using.

user image

Tracy Simpson

26 June 2024, 01:41

  • 1 Review
  • GB

Verified

Excellent fast delivery

Excellent fast delivery took a whole to build but hubby did well!

user image

Rob Cottage

25 June 2024, 21:12

  • 1 Review
  • GB

Verified

Excellent Customer service!

I ordered what I thought were the right parts for my bbq but when they arrived I realised they wasn’t, called customer service and they sorted out the return/refund and sent out the correct parts that I needed - brilliant customer service and communication was excellent!

user image

chris flooks

25 June 2024, 17:23

  • 1 Review
  • GB

Verified

confusing manual,but.

Despite having a somewhat confusing instruction manual the grill was relatively easy to assemble and all parts fitted without "persuasion" Follow up to some concerns was brilliant, Thanks to all.

user image

Martin Foster

25 June 2024, 16:46

  • 1 Review
  • GB

Verified

Got there in the end

Started of with a couple off problems but got sorted quickly so ended up a happy customer hopefully the problems I had mean no one else ends up with the same problems but would definitely order again was kept up to date as too what was happening all the time so thank you for the good service

user image

Neill M

25 June 2024, 05:49

  • 1 Review
  • GB

Verified

Good quality BBQ

Good quality BBQ. Easy to assemble. Good even heat across the grill. Easy to clean. Would definitely recommend. Had a slight issue with the thermostat, sent an email and replacement was sent and received within 2 days. Excellent customer service.