The sales experience was excellent: Angela very helpful all the way. I took the time to read every line of the 18 page Agreement and like all legal stuff some clauses can be a bit scary. Nowadays, gap insurance is essential and great care must be taken to keep the car in very good nick ... or there could be added costs when handing back.

Clean, simple website with helpful tools to tailor the deal. Excellent offers, several which I don't think could be matched elsewhere. And in addition, responsive and helpful support from the team to make the whole process seamless and easy. What's not to like about that?

4 years now with zen and am in harmony ...hassle free leasing, ease of website and good communication will use again if they remain competitive and don't get greedy

Gave my car back in immaculate condition after 4 years, with about half the eligible mileage used. They came back and said I would be charge £628 for some minor scratches that would be T cut out, initial inspection on my drive was all clear. I disputed this but they then illegally took the money from my bank account. This is illegal and basic theft. Be very aware - crooks

Internet site easy to use, great choice of cars and such a supportive team when it came to answering my questions. Big thanks to Angela Hall who was always quick, polite and friendly. Helping me navigate through.

Riz was very helpful, returning calls as he had promised, sending information by email, ensuring that I had received and understood them and answering some questions that I had. Now all I need is my car but, as has been clearly explained to me, delivery is a couple of months away. Never mind, walking will do me good!

This is now my 3rd car with Zen Auto. I have nothing but great service from everyone I contacted, nothing was ever too much trouble even though I must have tested Angela’s patience with the amount of quotes that I asked her to do. She was helpful & cheerful throughout.

My original (and first personal lease vehicle) was an amazing find, an awful lot of car for the money. I extended the lease period twice and each time the basics (great personable customer service and costs) were evident. Based on this I now have my second personal lease car from ZenAuto. A seamless key for key hand over and again great end to end service. Initially I was extremely cautious about 'lease cars' but my experience to date (end to end with ZenAuto) has evidenced that this is a great way to run a car - without the downsides (e.g. depreciation, changing legislation, upfront costs etc.) Ok - the car is never yours but the cost of running a great car is (arguably) less than the depreciation/ cost of finance/ loss of interest on savings of other means of running a car.

Leased with ZenAuto when their pricing was very good and now coming to end decided to lease again. Prices weren't as competitive but they matched best deal I could find online, so went ahead again and they didn't charge the admin fee.

I waited until I received my car before writing my review, and I am not disappointed! My experience from start to finish has been so simple. I spoke to both Angela and Riz, who were both friendly, helpful and informative. The process was straight forward and easy, and I now have a beautiful new car to enjoy. Thank you!