The process and result was good
The price was good, the site and process was easy, I had the peace of mind of a return policy, and I’m happy with the product.
Great shopping expereince
Great shopping expereince
love my glasses
love my glasses
Great customer service!
Received my new warranty lenses and they are great. The first pair had a flaw and everything was still blurry. The folks at Framesdirect reached out to me and made things right! They quickly made a new pair and sent them to me! They are a responsible and caring company! Thank you for everything!
Good company will keep returning.
Good company will keep returning.
Easy to work with
Easy to work with. Order arrived as expected.
Great experience
Great experience. Made much faster than I expected my glasses to be made. Came flawless and without any errors. My exact prescription with a cleaning cloth and case included for a fair price. Will definitely come back to get glasses again from here!
Excellent Customer Service
I ordered and received my prescription glasses in record time. The customer service team was awesome. They could actually answer questions unlike other companies. The only negative feedback I have - their status emails regarding my order were incorrect. I won’t ding them for this. I will use their services again!
Quick order time
Quick order time
Horrible experience!!
Horrible experience!!! Order from this company. They said my product would make it to me within a week. Fast-forward three weeks later have not received my product. Received Email said it’s going to be an another month. No THANK YOU!! Never will i go through this site again 🤬