Excellent communication. Beautiful sofa.

Visited the showroom in December picked a sofa from lots of options. Interest free repayment credit, delivered 10 weeks later with good communication throughout.

Very pleased with our new sofa, armchair and stool from the Rose range. Quality seems very good and they're extremely comfortable. They even arrived a couple of weeks earlier than anticipated. The delivery men were very helpful and fixed the legs on for us so all we had to do was to sit down and enjoy them.

Delivered on time and delighted with the sofas thank you

Floyd Chair arrived this morning with delivery being quicker than proposed when we ordered. The chair is of great quality and the service from The Lounge Co - communication and delivery has been excellent. Time now to sit and relax - happy days !

Ordered a corner sofa and foot stool in December sale. Order arrived ahead of the expected date, minus the foot stool due to supply issue. Sofa is exceptional quality and very happy. Foot stool has now followed just over a week later, also very happy. Delivery service were very professional and very informative and helpful. Highly recommend this company if you are looking for a sofa.

Disappointed with waiting 16 weeks for delivery after purchasing under a 10 week guarantee and thought the compensation was shocking as well as the customer service

Beautiful sofa! Took a long time to arrive but was worth the wait. Delivery and installation guys were quick and efficient. There was a small tear in the sofa but the lounge company have arranged for someone to come and repair it within a couple of weeks of arrival. Good service all in all.

Great service great value great delivery !

I bought Penelope 4 seater sofa a couple of years ago. Unfortunately from the very start we had issues with the cushions and both leather covers had to be replaced. Just after a year, the back cushions became so floppy and saggy, and couldn't be plumped up. Now 2 years later - the leather looks so worn, has lost also its colour and need 2 new back cushions as it looks 10 years old rather than 2. I did customer service to be told i have to buy both cushions and pay full price as the warranty has ended. Disappointed to say the least that it's lasted this little and wouldn't be purchasing any more products.