Verified
Very Happy Customer!
The service was seam less from ordering in store, to organising and receiving the sofa delivery. Both store staff and delivery drivers were professional, attentive and efficient. Our new sofa is beautiful and very comfortable, very pleased with our purchase.
Verified
Great service and very friendly staff!
The company was recommended to me through a friend and I am so happy I actually went into the shop in Angel to have a look. The staff, Evrim and Paulina were so helpful. They took a lot of time helping me pick the right sofa and fabric. Made such a change to go into a shop and not buy online. They made me a cup of tea and went through all the details with me on my first visit. Not pushy in the slightest as it’s not based on commission. Giving you space to look around and being on hand when you have questions. I came back weeks later to buy the sofa and they remembered me and exactly what I wanted. Highly recommend going in as you get loads of advice and a really friendly welcome!
Verified
The Rose is what we hoped for with a…
The Rose is what we hoped for with a good firm seat and comfortable back cushion. Very Happy :)
Verified
Couldn’t have done anything better!
Staff were so helpful and patient in the Islington store whilst I was choosing. They delivered a little earlier than estimated which was great! And even the delivery company were so nice and friendly setting it up and taking away our sofa plus all the packaging. The sofa is perfect and so comfortable I have recommended to so many people!
Verified
Delighted with quality
Delighted with quality, delivered within expected timeframe.
Verified
Just AWESOME!
From the beginning to the end of the process? The Lounge Co has been exemplary. The support team, (Esther🌟) the manager (Paulina🌟) and the delivery company all did a fantastic job. My family and I cannot express how incredibly happy we are with our lovley new sofa. We would not only highly recommend them? But suggest you don’t bother with anyone else. Just AWESOME! Thank you to everyone involved.
Verified
Customer service was great and…
Customer service was great and responsive. Delivery was no fuss. I love the settee.
Verified
Very helpful and great communication…
Very helpful and great communication throughout. We went for a chaise end and it has transformed our living room. Could not recommend the lounge co enough.
Verified
I love my chair
I love my chair! It’s comfortable and supportive while the low arms are perfect for knitting.
Verified
We ordered our sofa over the phone
We ordered our sofa over the phone. The people we spoke to were excellent. The information they gave us was really helpful and everyone was so friendly. The whole experience covered 6 weeks. The sofa was delivered within the timescale they gave us and the delivery company were here spot on time. This has been been the third sofa we have bought from you and the service by your staff has been brilliant each time. That's why you have had our custom each time. Best of all the sofa is absolutely brilliant. The colour is just what we wanted.