I have called and I have emailed Multiple TIMES ASKING YOU TO STOP REMOVING MONEY FROM my account yet you still do! STOP REMOVING MONEY FROM MY ACCOUNT AND DISCONTINUE ALL MY SERVICES WITH YOU!!!!!!!!!!!!!

My phones don't ring in locations I want them to, and faxes should be available on the app to everyone.

Full phone number does not show up on the pop up for incoming calls

In general, the service is great. I wish the desktop app was more user friendly and easier to navigate.

Terrible connections over cellular.

Many of my calls experience bad connections, delayed connections. I still can't send texts.

We more so had problems with communications/tech issues. Overall there was not that much of issues and it is a pretty cheap service for the amount of phones we had.

There are several features that make it a great system to have in a business. In addition, their tech support responds to first calls within an acceptable time.

Because I don't miss a call

I was sold on the fact that we could Text internally and externally. It has been almost a year roughly 11 submissions for "SMS Campaigns" that were constantly denied, for the most ridiculous reasons. Even if they need all this specific criteria, maybe it should say 100% what is needed at the beginning and not deny for 1 thing each time. And now they change money to submit Campaigns and we still don't have external texting. It was hard for me to pitch and get buy in from my company to make the switch, but with the great things RingCentral claimed to offer it seemed great, now those things are still not in place/working. And the service is horrible if your out driving around (which are company has salesman that are out and about, I made our RingCentral rep very aware). To close this out, there call tree/set up is not very user friendly, I was hoping to have our receptionist be able to update as needed, if she goes on vacation or for holidays but she can't figure it out.