Verified
Staff are always very helpful
Staff are always very helpful
Verified
Car service
Booked in for a service recently. Great customer service. Got a personal video of the health check on the car and a clear explanation of what work was required before it was carried out. Had the car back in 3 hours. Highly recommended.
Verified
I hv recieved the voucher
I hv recieved the voucher. Thanks
Verified
Poor Customer Service
I bought a Used car from your Mahonpoint branch. I dealt with a very nice sales rep who was more than helpful when purchasing the car. When i got the car home that evening from the garage i notice some damage to the underside of the car which i hadn't noticed that morning when viewing the car. i immediately contacted the sales man who said he would have a chat with his boss on Monday about it. I contacted him on Monday again to be told that they had checked the video footage from all around the lot and that they had checked with valeting and the garage and no one had seen the damage. I was told by the sale man that his boss said that the damaged had been done to the vehicle after i had collected it. So i said please leave it with me. i then checked back over the video that the sales man had sent me the morning of the viewing and there it was the damage on the video. I rang the garage back and they said they would investigate this and come back to me. to be fair they took the car back from me that evening and gave me a loan car, and fixed my car, but i must say that the it left a very bad taste in my mouth the fact that i was technically been called a Liar by whoever this boss was and that i had obviously damaged the car myself on the way home and was trying to pull a fast one by trying to get them to fix it
Verified
I couldn't be happier with my new…
I couldn't be happier with my new purchase. From the minute I walked into the forecourt I was greeted with a friendly face from Peter. I know Peter from a few years back and it was a real pleasure dealing with him. Ken made the finance a very easy process for me. It's very new to me and the team were very helpful. thank you all
Verified
Great experience and helpful people
Great experience and helpful people, I would recommend to family and friends
Verified
Mark and Damien were fantastic from…
Mark and Damien were fantastic from start to finish. Very professional and knowledgeable and made me feel very comfortable though out. I would reccomend. Ryan
Verified
Roughly 100km after collecting the car…
Roughly 100km after collecting the car following a service, we received a warning that the coolant level was low. On opening the bonnet, I saw that a pipe was disconnected from the expansion tank. This was on a narrow country road, in truly appalling weather. Fortunately I had some coolant in the boot, which I used to top up the system. I also reconnected the pipe. I was also saturated in the process. I drove the car to j and p, even though I had another appointment, and wasn't overly impressed by the attention I received. I can't say I view j and p with any confidence following this experience
Verified
Sales person was informative and honest
Sales person was informative and honest in presenting and describing the car.
Verified
Excellent service
Excellent service