Car service Fast and efficient

Final report in detail but communication on late completion of service v agreed time could improve

Efficient and helpful. Arranged to drop us to work at a nearby location.

Fast and efficient service from the team at Johnson and Perrot.

Great sales experience, Aidan was excellent to deal with. Any issue was taken care of. Highly recommend Johnson and Perrott Mahon.

Edit: contrary to the reply below, I have not heard from J&P since I first published this review. The reply is disappointing to say the least. Purchased my Peugeot 3008 from J&P in June 2023. Overall pleasant experience with John in sales. Had to get the car valeted myself on pickup because there was a musky smell. Several issues with the car over the next few weeks which were resolved by J&P free of charge but awkward because I had to keep driving out to get things repaired/replaced. In Aug 2023, I had to pay for a new rear reflector lense but Jane in service went above and beyond to get the part in time for NCT retest. At the same time, there was a knocking that can be felt in the sterring wheel and pedals. Jane organised a mechanic(Jimmy, 40 years of experience) to drive it with me and he confirmed the knocking was there. Told to bring it back if it got worse. March 2024, bring the car back for full service at ~€350 and further preventative works such as timing belt, exhaust bracket, brake discs totalling €1400. Got in the car after these works, knocking still there. Explain to service desk that the knocking is there and that their mechanic with 40 years experience confirmed same back in Aug 2023. Asked for this to be investigated and resolved, explained I was happy to pay for the repair once root caused. Told that the shop was too busy and only 30 mintues could be accomdated before I would have to start paying for investigation. Asked if I could get the same mechanic from last time to confirm what he had seen but was told he is actually going to his well earned retirement party. Asked if the service manager could go for a drive with me to catch the knocking. Couldn't repeat the issue in the car park and it was closing time so I had to leave deflated. In the end told that there was nothing they could really do without charging extra. I felt like a nuisance to J&P even after spending nearly €1.8k on service and repair only to be told,"come back when it's worse". Honestly what started as a 5 out of 5 experience,became a 3. This knocking spoils the drive of my car everyday and I can't justify spending more money when it was on the ramp, on diagnostics and already confirmed by an experienced mechanic prior to that visit. In fairness, Jane in service and John in sales are great to work with and brought the review back up from a 1, but that last experience with the service department, and servce manager was too poor to justify going back for a service or new car.

Keep up the good work!

Bought a car in Douglas road it was a year old nothing but trouble engine blew in France no support what so ever from Johnson and Perrot only contact Kia non available break down services it has to be the worst ever customer care in the whole of Ireland,only for Stephen in Douglas road I would have taken them to court the man needs a medal,take a customers view with a bad experience……….stay clear

Pleasant experience.Jack Casey was who I dealt with and he was friendly and helpful.Only downside was,the petrol tank was only half full.Other than that very happy with my purchase

Great experience dealing with Mark O'Connell for my recent Jaguar purchase. Very professional, always quick to respond and went above and beyond with my requirements for viewing, test driving etc. Great product knowledge and expertise.