Verified
Good service friendly staff
Good service friendly staff
Verified
Totally Satisfied.
I had specific requirements when I was looking to change my car. I felt I was listened to and my requirements noted. I got the perfect car for me. It was actually a pleasure to meet with everyone there. I had interaction with Secretary, two sales gentlemen and John the Head Salesman. I couldn’t have been treated with more respect and kindness by everyone. I think I’m now a customer for life!
Verified
Handed in the car and they did a good…
Handed in the car and they did a good job on servicing it.
Verified
Johnson and Perrot
Johnson and Perrott are a great company to be with, honest, reliable and friendly staff. I was happy with their service. Thank you!
Verified
Easiest car purchasing experience I've…
Easiest car purchasing experience I've ever had. Still looking over my shoulder at the car as I walk away from it ... a beauty. Thanks Con.
Verified
Had a service completed recently
Had a service completed recently It was all very efficient they even washed my car before I collected it
Verified
Communication was problematic
Communication was problematic. Tried to book by phone but no one answered. My husband booked the service online for 9am but the booking was not confirmed until I rang the day before the service and was told it was for 8am. My husband was annoyed with the communication and rang the service department as I was told that nobody was available to drop me 5 minutes up the road to Marymount Hospice. Hopefully it was a once off communication problem. Otherwise the service was very good.
Verified
Very good customer service.
Very good customer service.
Verified
Disappointing Service
It all started 4 weeks ago when I booked my car in with a parking Sensor issue , they wanted to pin point the main issue, the said they found which one was giving the issue and would order it in . 3 weeks passed and I didn’t hear anything back , so I rang them and from the call I realised that the part wasn’t even ordered, not that they admitted it, so the lady booked me in for the following week. I turned up walked around for 2 hours and they came out saying it didn’t fix the problem, that it was a wiring issue! So I’m booked in again for next week . And when i rang about the part to see if it was ordered this time I also couldn’t get through , the phone was just ringing out , so I texted my sales guy and he checked it out for me ! Altogether a very disappointing service!
Verified
professional and friendly
professional and friendly