if i could give half a star i would…
if i could give half a star i would poor service 2years 5 months since my father passed away and his estate still not sorted no communication as all disgusted. have dealt with other solicitors and things have never taken this long. would not recommend at all. Normal no reply
I would give a minus review if I could, absolute rubbish
I would give a minus review if I could. 18 months in my property and I still don't have the title deeds because of some mistake with the boundary. I have been told that it is the sellers solicitors delaying things but I NEVER get an update unless I chase and I get the distinct feeling that this gets ignored and put to the bottom of the pile until I chase. I shouldn't have to keep chasing this up! You should be calling the sellers solicitors daily and making a complete nuisance of yourselves to get them to do what they need to do. Customer service is non-existent and this is not the only issue I have had with them. They forgot to pay the HTB money over so I was getting chased for a debt that was cleared. It took a lot of emails, time and stress to get that one finally resolved. Maybe I should start charging them for all the time I am spending on this! Come on Dutton Gregory.......sort yourselves out! As an update to this Dutton Gregory have admitted to me today that despite me sending the Deed of Variation to them in October 2023 it has not been submitted to Land Registry but had been filed instead. They have all along blamed the sellers solicitors for the delay whilst sitting on the documentation themselves. So they basically lied to me each time I chased by telling me they were waiting for the sellers solicitors! USE THESE PEOPLE AT YOUR PERIL As a further update.....how about you refund me for some of the fees I paid you to do a job that you didn't really do. Or how about you give me a goodwill compensation payment for the 18 months of stress and work I have had to miss trying to sort this out with emails and phone calls. To misquote Oscar Wilde and the Importance of Being Earnest "to mess up on element of a house purchase may be regarded as a misfortune, to but to mess up two main elements looks like carelessness"
I highly recommend Dutton Gregory
I highly recommend Dutton Gregory, for their professional, efficient and knowledgeable approach. Amber is fantastic, and I really appreciated all of her help and guidance.
The team at DG were very helpful and…
The team at DG were very helpful and informative along the journey... Considering the process was all new to me, and the negotiations were over a 10-month period, their professionalism helped me during a very difficult time.
Beverley Nias was extremely quick and…
Beverley Nias was extremely quick and efficient at resolving a legal matter that could have been drawn out and costly. i cannot recommend this company highly enough and would not hesitate to use them again for any further legal matters.
Great Job!
Fantastic service from Marc, a professional and practical approach with brilliant communication throughout the process. Highly recommended!
Fantastic Support - House Sale & Purchase
The WONDERFUL Kirsty Peto assisted us with our concurrent sale and purchase for our move to our new home. The 'chain' had its moments (!) and without Kirsty's proactivity and support we really do think we would have lost our purchase. THANK YOU, Kirsty, for everything that you did to support us - we couldn't be happier. Best, Ed & Helen
Rachael House
Rachael House, what an amazing lady, after wasting 2 years of my life with another solicitor who failed to keep me updated and for months didnt hear a word, was so lovely to find someone who actually cares. Kept me updated all the time and her expertise was second to none, kept to her guns and got the result we were after. Thankyou Rachael . use this lady as she is truly amazing
Fantastic Hirakshi
Having just completed what turned into a very long and complicated house move, I can only wonder at what it would have been like without Hirakshi! She was amazing, pure and simple! Nothing was ever too much trouble and she showed us nothing but kindness, patience and absolute professionalism. We never want to move again but if we did, we would certainly use Dutton Gregory, and Hirakshi particularly.
Top Class Property/Conveyancing Team
I can highly recommend Dutton Gregory in relation to Property/Conveyancing. Katie and Leah have been exceptional to work with, and I felt in very safe and professional hands throughout the legal process of buying property.