Verified
The delivery of my item came very…
The delivery of my item came very Quickly ,iam now waiting for other items to come ,which was explained during the time of ordering .
Verified
As always a wonderful experience. pleasant and helpful.Been…
So pleasant and helpful.Been before.They remembered me so well.Even got a cuppa while I waited to see the assistant I wanted from last time.Nothing too much trouble.
Verified
Charlotte was very knowledgeable and…
Charlotte was very knowledgeable and guided me through the many options available and sending links for me to look at. This has helped me immensely to make an informed decision and ultimately a purchase.
Verified
Julie who called me was most helpful…
Julie who called me was most helpful without being pushy.She took her time explaining all the purchase steps and even phoned back when I had to end the call to take a delivery this is my second mibed mattress and I hope with better care it lasts longer
Verified
Friendly and professional
Alan was friendly, professional, knowledgeable and a pleasure to deal with. Took time to show us and talk us through the variety of mattresses to ensure we selected the correct one. Would highly recommend land of beds
Verified
Good knowledge of the products they…
Good knowledge of the products they sell. Nice lady Irene who was very helpful.
Verified
Sucker you in with great sales
Sucker you in with great sales. Even paid a bit more because the sales service was good. Here comes the reason why I wouldn’t recommend buying from them. I received my new mattress on the 23/11/2024. Within 2 weeks I called to report that there was an issue with the mattress and was dipping in the middle from top to bottom causing roll together. Which it’s advertised as no roll together. I took pictures and sent them to show the dip. To which I was told you haven’t rotated the mattress. Which I have because I was told to do it weekly during the sales call to make sure it “beds in evenly”. Now after a month of having the mattress I had an engineer out who himself said the mattress shouldn’t dip 2cm within a month of having it, and if you do get a new one don’t get the same as it will probably have the same issue. However on the report wrote things that he never even spoke to me about. This is not the service I expect and I am now having to go to citizens advice to try and get this resolved. I don’t mind paying the money in the slightest, but I expect better quality and service.
Verified
Saved the day
Everyone I came into contact with was polite and helpful. Land of Beds saved the day after another company let me down just before Christmas.
Verified
Excellent service
Excellent service placing our order. Very helpful and knowledgeable staff ( I dealt with Charley) Would definitely recommend to friends/family.
Verified
Very satisfied!
Irene and Darren were very helpful, gave advice if requested but wasn't pushy. Very informative about any queries we had. Overall a very good sales team and would reccomend. We ended up purchasing both ottoman base and new mattress. Hopefully we'll be as satisfied with them as our experience in store .