Verified
New bed
Dealt with Alan he was informative and patient with us(as usual couldn’t decide) but decided eventually. Thank you Alan
Verified
Excellent website and very professional staff!
I had an excellent experience thanks to their professional staff and user-friendly website. The site offers clear information, competitive pricing, and straightforward ordering. I also appreciated the live chat feature and the email responses from the friendly and professional staff were prompt and helpful. After enquiring about different brands, we finally ordered a divan, mattress and headboard online. Special thanks to Laura, Nicole and Maria for being knowledgeable, efficient - and patient. Our order arrived directly from the manufacturer on the specified date. The delivery and assembly service were excellent, and everything went smoothly.
Verified
Great experience with my purchase at…
Great experience with my purchase at land of beds. Julie at the Helsby store went above and beyond to help me get what I needed delivered before Christmas
Verified
Irene and Alan
Irene and Alan Went to land of beds Wigan And was welcomed by Irene and Alan Who explained all the options of the divan sets I was looking at Fantastic experience I will be back after Christmas to purchase more divan sets ….looking forward to getting my sealy Davenport divan set Thankyou Irene and Alan
Verified
Stress free experience
From the ease of navigating their web site to the contact with them via email and the delivery company used by them, my whole experience has been beyond criticism. As a result I would happily use them again and recommend them to friends and family.
Verified
I was really worried ordering just…
I was really worried ordering just before Christmas - I needed the mattress on Dec 20th, as that's when the old one was being collected by the council & that was only 9/10 days time ! I started a 'Chat' in their 'chat box' and the lady I was chatting to got in touch with Dormeo and said that they said it would be delivered 0n or before the 20th, she assured me she'd keep an eye on my order to make sure it was . . . . . . it came on the 13th, only 3 days after I ordered it !!!! WOW - that was fast & so appreciated ! Son has now only slept on it for 2 nights (Dormeo Octasmart Premium Plus Mattress - med firmness) he says it's comfy and his back doesn't hurt, so all good so far (not had an all foam mattress before)
Verified
Delivery man Mike was helpful and…
Delivery man Mike was helpful and courteous. Put the mattress where we wanted it.
Verified
Excellent customer services and…
Excellent customer services and personable service
Verified
Answered all my questions
Answered all my questions , very professional and helpful without being overbearing. Would recommend.
Verified
I recently purchased a bed and mattress…
I recently purchased a bed and mattress from land of Beds. The bed I ordered had unfortunately been discontinued and the supplier had not notified Land of Beds prior to my purchase, I decided to go ahead with the mattress order anyway and this had a fault on delivery. Both of these issues were out of the control of Land of Beds and although the situation was somewhat frustrating I would still highly recommend them because of how they dealt with and problem solved the situation. Wendy took control of my situation and offered me some great advice on alternatives and I am now very happy with what I received. There will always be times were things go wrong and its how a company deals with it that is the differentiator, the family owned nature of the company really came across and they took complete ownership of the issues, thanks Wendy and the team