Verified
Bit of a glitch
Bit of a glitch, not with Land of Beds but the Courier delivered wrong mattress. However Land of Beds were on the case immediately (I have used them in the past) and I received the correct matress less than 36 hours later. I have said it before but Land of Beds Customer Service is one of the best I have come across. All the staff are great and nothing is too much trouble. Would definitely use them again for future purchases.
Verified
Charlotte's help and advice was immense…
Charlotte's help and advice was immense as there's alot to consider when looking to buy beds and mattresses. We hope to buy when the time is ready.
Verified
I had my call taken by Charlotte
I had my call taken by Charlotte, who could not have been nicer or more helpful. I found her to be very knowledgeable in helping me to make my choices
Verified
Excellent service got good advice and…
Excellent service got good advice and really appreciated the assistance we received, the whole procedure was seamless and professional well done
Verified
The telephone advisor was named Julie
The telephone advisor was named Julie, she was very friendly and knowledgeable and made me feel at ease whilst doing my order, i would highly recommend this company and im very happy and looking forward to receiving my new mattress and thank you again.
Verified
Amazing sleep when I got first day
Amazing sleep when I got first day
Verified
Great Company
I used the chat function for a query to order headboard swatches and the response was easy and immediate. I have used Land of Beds for recent bed purchases and they have been amazing - especially in supporting the trials and advising on bed options.
Verified
Helpful, efficient, caring
I spoke to Laura who was incredibly helpful, efficient and caring!
Verified
Great customer service ***
Great customer service *** Don’t feel pushed into buying anything the gentleman I spoke to was polite and understanding and even gave me a second call to process the purchase thanks again
Verified
Buy the Best with Confidence
So, so easy to talk to Sales, discuss our needs, make choices, order and pay! No pressure to complete the transaction. We had time to chat to family, a member of which had recently bought a mattress from the Helsby store and were thoroughly satisfied. We mulled it over till the next morning and placed our order with confidence with Alan from the Wigan store. We also chatted with Lucy from the Helsby store which had power problems cut problems.