The product and price is hard to beat, but the customer service and willingness to help is amazing. The customer support team, and particularly Martha, were a great help and quick to respond and offer solutions throughout the shipment and delivery process!

There was a recall on their products because of leaking issues. Just want to make sure to post my voice so that others know to be careful buying from this store. They are sell bad products to good people… its only a matter of time before this business is SHUT DOWN.

Easy and convenient store to purchase from. Received my mrcool mini split set faster than I expected. I purchased a 3 room bundle and was able to customize the line set lengths. Installed and they work great. Sales rep helped with the purchase. Thanks Brittany!

I had a wonderful experience buying a high-end range from Home Outlet Direct. The customer service was fantastic and the product shipped very quickly -- it was even more beautiful in person than advertised! I'm really happy with the price I got and would feel comfortable recommending this company to anyone interested in high end kitchen appliances.

HOD is my new go to for appliances. Their customer service is awesome and selection and delivery great. So happy to have found them.

I purchased a Zline 36" dual fuel Dura snow range with the assistance of numerous of your staff who were always kind enough to answer all my questions. This range replaced a 36" GE Cafe range which I had serviced too many time and the issues were never resolved. With that said, I can honestly say I love my new Zline range. It looks gorgeous and bakes amazingly well. So far, the only minus is that it does not accommodate a full sheet pan. But other than that, I'm fine with it.

Excellent customer service fast delivery had damage on refrigerator door they replaced with no problem and with fast delivery getting excellent comments on the Zlìne appliances would highly recommend Home outlet direct

Had an issue with Mr cool products, they send a new part right away. Was awesome. Thank you.

We purchased a Thor appliance package from Home Outlet Direct. When we discovered damage to our fridge and dishwasher weeks after delivery—Home Outlet Direct was responsive and understanding, working with us every step of the way to ensure we got the correct replacements. Renovating a kitchen is stressful, Home Outlet Direct's customer service in the process was a breath of fresh air. Highly recommend.

I posted a review on here and this company DELETED the review so I am reposting. This is a SCAM of a company and all of their reviews on here look like they’re FAKE because they are deleting ALL the negative reviews so that no one can really see what a bad business they are. I ended up buying my appliances from Lowe’s who had a better price, better service, and ACTUALLY knew about the products they were selling. DO NOT SHOP ON THIS STORE. I’M GOING TO GO TO THE BETTER BUSINESS BUREA AND LET THEM KNOW THIS COMPANY IS DELETING THEIR REVIEWS!!!