I've often used your company over the years and every time it's seamless! Great communication and you always responding promptly. Excellent presentation of our latest apartment in Belgravia - linen, towels, products all lovely. Everything was in working order. We had large suitcases, needed to check out of our hotel by midday and you kindly let us into the apartment early rather than 3 or 4 pm checkin. Thank you!

What I appreciated was that the place was exactly as it was described. But also the team behind One Fine Stay who met us there, made sure we felt comfortable when we arrived, were on hand so quickly when any hiccups happened and were super proactive in reaching out before, during and after our stay.

We were well, but rather disappointed about the noise. It does not really match the description in the offer. The noise of the undergrund is not from the station but the loud passing almost every 3 minutes. There is no useable terrasse - even the court smells not too good. The Equipment and atmosphere of the house was fine. The noise we got used to it and we missed it at home in Switzerland! The Chelsea area is wonderful and we liked it very much. The help for the heating at onefinestay was perfect and very kind.

Very responsive and helpful!

We had an excellent stay. The apartment was just like the picture, it was clean, the kitchen had all utensils necessary. And the apartment was very well located, near supermarkets, restaurants and shops. Very quiet street.

My one fine stay was amazing. Both homes were very clean and comfortable. The cleaning was very good . I felt safe and very relaxed. Thank you

Beautiful place, helpful staff, well stocked. Only negative was distance from center of London, lack of direct tube routes.

Service and the trust that the home will be the standard we expect.

Location was great! Easy to walk to 2 tube stations and shopping and pubs. Would stay here again in a second. Great for 2 couples with king beds and private baths. Very clean and well equipped.

A large, clean, modern, and well appointed apartment in London - what more could you want.