The booking process is easy and seamless. Couldn't imagine it being any easier.

Making the reservation on onefinestay.com was a pleasant experience. The residence we rented made the 10-day trip enjoyable with the privacy and comforts of a home.

Website easy to navigate, useful info, easy to book. From experience trustworthy.

No Friction and the experience was " frictionless" -- just be warned that the pictures can be a little deceiving --- Rooms appear a lot bigger etc etc --- will use them again and again .

everything fine - thank you

We have used the services of Onefinestay numerous times in New York and their service is the best. You can really relax as you know that everything will be as planned and the home beautifully presented.

Easy to use web site, and get help

Doesn't indicate anywhere on the website they'll bill the full amount immediately, even if you pay extra for the 'Flexible' rate. Probably a means of artificially minimizing their chargeback rate. Never again!

This will be our third booking in London with Onefinestay. We keep coming back because prefer to rent 'homes' rather than rental properties, and the selection-each area we've wanted to stay in, has always been interesting. There have been a few 'bumps in the road'-almost inevitable when doing business across the other side of the world. What matters then is the way issues are dealt with-and in this area, we've found Onefinestay faultless, always focussed on fixing any problem quickly and efficiently-and not just 'by the book'. We're happy to be going back with them again next year.

I rented a house in London for my family. Greeting was timely and professional. There were a few items that we needed and some things in the house that needed attention. Both were taken care of the same day that I called. No problems at all.