Shockingly quick delivery?
Shockingly quick delivery?! The shipping usually takes super long from another country to mine, so I was genuinely surprised by how quickly my order arrived! Would recommend :-) thank you so much!
The product was easy to order (clicl…
The product was easy to order (clicl click online) and as promised it was deliverd toi the UK in the time frame specified. All good! :)
The happiness Squad are deserving of their title
Review for GoSups I cannot say enough amazing things about GoSups! I was searching high and low online for the perfect tea, and when I stumbled across their website, I was thrilled to find exactly what I was looking for. However, in my excitement, I accidentally ordered the wrong product. When the package arrived, I realized my mistake and reached out to their customer service team -the Happiness Squad. The Happiness Squads response was nothing short of extraordinary. Not only did they treat me with kindness and understanding, but they also went above and beyond by sending me the correct tea free of charge. To top it off, they told me to keep the product I initially ordered as a gift! This is, hands down, the best customer service I’ve ever experienced. It’s clear GoSupps truly cares about their customers. They’ve earned my loyalty, and I’ll definitely be shopping with them again. If you’re looking for a brand that combines amazing products with exceptional service, GoSups is it. I’m singing their praises from the rooftops! Highly recommend!
I had a made an order which needed…
I had a made an order which needed adjustment of delivery address before despatch, the company were very speedy in responding and accommodating this change quickly. Unfortunately around 10 mins after that I needed to cancel the order having been notified the goods were no longer needed. I received a full refund confirmation within minutes. Excellent customer service
Well handled damaged goods
I was shocked to receive products were poorly packed and two packs out of four were broken and leaked contents all over outside. After sending pics, and complaint how poorly packed, they promised to send me replacement. Not only fast but properly packed and even little sample hand cream was in the box. I was well informed timely and this experience convinced me to keep purchasing from GoSipps in the future.
Great
Great All orders I made until now went smooth and quickly. Will order again!
Short Expiration Date
I received eye drops with a limited expiration date. The product would be out of date before I was able to use it all. I wrote to GoSupps.com, they contacted the supplier and when no later expiration date could be found, they cheerfully refunded my money. Great company to deal with, fast response and they did the right thing.
Positive buying experience
Product is as exactly as advertised and delivery was super fast all the way to New Zealand in a few days
Amazing service and costumer service…
Amazing service and costumer service staff amazing. I love to deal with this website it is . I trust them and I order many times not only one time . Thank you so much
Lost order to lifetime customer
I recently placed an order, and unfortunately, the system kind of lost it; working in logistics I know this can happen and how embarrassing it can feel, but there’s only so much you can control for in life; mistakes happen. The real test of character is how does one handle it. When I reached out to them about the issue they immediately replied, profusely apologized and then with full transparency explained the error to me. I was offered multiple ways to remedy the situation and went with cancel and refund as I had already gone with another supplier, but honestly I really love how they handled the issue and will most certainly use them the next time I need to order my random hard-to-find-in-the-states milk pods. Their customer service is beyond exceptional, a very rare find in today’s climate of chatbots and understaffing.