Very nice and supportive

The call handler Sam was very impressive. could sort out all my queries. I was on the phone for over 44 mins though so very disappointed by the length of time.

Patient and polite . Thank you

Asked a question and got an answer and solution immediately.

Arthur and the knights of the round table fixed my problem once again. Legend!

Your guy was very patient and helpful with my boostbox issue. This device seems to give trouble every summer and forms a vital link. i'm not sure if the device is working again yet because it takes aparently 40 minutes but I'm confodent. Only problem is the half hour wait on hold.

Answered the phone quick

Takes a long time to get through to a operator, but once my call was answered the operator was very helpful

5* for Lubna After some difficulty getting an issue with our account resolved and feeling frustrated at long wait times on the phone and speaking to several different people, finally got put in contact with Lubna. She was kind, patient and professional, got the matter fully resolved and restored my faith in Onebill.

very helpful, clear and completed the task quickly