Verified
Very quick and knowledgeable…
Very quick and knowledgeable information given. Would definitely recommend and will be using again (if the husband likes his present that is!!).
Verified
Super helpful!
I had a query on the suitability of a product. I had such a quick response, it turns out the product wasn't suitable for what I needed but I told them my budget, they went above and beyond to give me options that suited my budget and needs. I will be placing my order with them and I'm definitely recommending them based on there customer service!
Verified
I ordered an Ottocast wireless CarPlay adapter
I ordered, paid and waited for my purchase but it wasn’t delivered in their time scope. So I emailed my concerns and got a quick response from a lady called Monika. She went above and beyond sorting out this issue straight away and kept in touch by email and phone calls. Only for her 1st class professionalism, I would have gone elsewhere.
Verified
Good stuff and excellent service
I have purchased two products from TechShack and found both products to be very good value and quality. Moreover, the support from customer service was prompt and efficient, handling all my queries to my 100% satisfaction (and that is what makes the difference, anyone can stick a box in the post, but these guys were honest and fair AFTER the sale too). Highly recommended.
Verified
Quick responses
Quick responses. Monica is very helpful and nice person to talk with 🌸 thank you for your help.
Verified
They supply you with cheap Chinese…
They supply you with cheap Chinese goods that are falsely advertised.
Verified
last minute faultless purchase
I ordered an action camera WAY too late, just before my holiday, but everything arrived super quick, just before I was due to fly. Monica was so helpful, gave plenty of advice and corresponded several times to ensure I was happy and the products had arrived. Unbeatable customer service.
Verified
Exceptional customer service
Exceptional customer service. Monica was amazing and very personable from the beginning. Prompt replies & so helpful to make my action camera arrive before my holiday…even when it was delayed at the courier end in Australia. Highly recommend TechShack as a business. Thank you once again Monica 🙏😁
Verified
Really top notch customer service
Really top notch customer service. I made an order in error thanks to some miscommunication and they were incredibly understanding and quick (like 20 minutes quick) in cancelling the order and refunding me. Really good stuff and grateful to them for saving me from a slightly pricy mistake.
Verified
Very kind and professional chat…
Very kind and professional chat interlocutor