Verified
Best customer service ever!!!
Best customer service ever!!!! Monica is a star, very helpful, resolutive and kind.
Verified
Monica at TechShack was very helpful…
Monica at TechShack was very helpful and supportive with my issue. She clearly knows her products. Its lovely to actually speak to a person and get great customer service. I do recommend TechShack and will definitely be a return customer. 😁
Verified
Fantastic Service
I would like to thank Monica and her team for a fantastic service they went above and beyond to make my buying experience pleasant and fault free fast delivery and great communication a well run and trustworthy business will definitely recommend and will use again
Verified
Great customer service
I have only just today ordered so obviously not received my goods yet, but I had a couple of questions to ask, I dealt with a lady called Monica, who was most helpful, I will add another review later when I have received my order only ,hence 4 stars today
Verified
I had an issue with my online order
I had an issue with my online order. I contacted the company on their chat. The assistant Monica was very helpfull and resolved the isuue promptly.
Verified
Thanks for the fast delivery.
Thanks for the fast delivery.
Verified
Excellent customer response
I got a response within an hour after sending a message via their web site. The absolute best customer service I’ve come across in a very, very long time. Two thumbs up!
Verified
I recently purchased a gimbal from…
I recently purchased a gimbal from TechShack and I’m very pleased with the quality will definitely recommend! 10/10!!!!!
Verified
Contact with company for refund or information
Response to Phone Calls Are able to send goods
Verified
Amazing customer service
Was hesitant at first as I wasn't sure if it was a legit website but I went ahead and ordered this drone with 2 batteries. My parcel arrived however I hadn't been given any batteries which I was disappointed about but customer service was amazing which made up for the bad experience. Monica kept me informed throughout the whole refund process and after a few emails back and forth I received a full refund at the end of it. Thank you for the help!