Verified
Molly is very professional
Molly is very professional, friendly and approachable. She provided me with very clear, concise but comprehensive information and answered all my questions...she clearly knows he job very well. At the end of our conversation I felt confident and well informed ready to start my new assignment. Of my own volition I complimented Molly at the end of the conversation...what has previously on occasion taken up to 2 weeks to organise with other umbrella companies...Molly organised within 30 minutes...many thanks
Verified
I have used this company before
I have used this company before, and only changed to a different one to suit a recruitment agency at the time. When needing to use an umbrella company again it was a no brainer to return to use this company. Andy Lodge was absolutely brilliant in advising me and registering me again with them. Would thoroughly recommend this company to have rewards and most importantly peace of mind
Verified
Good company
I used them in my previous contract & because they were efficient I used them again. They are patient as well & will not do anything with all things checked correctly. Rishath Hoque-Rahman got back to me quickly even before I could blink. A friend tried to entice me to another company but I said no as Umbrella serves my needs.
Verified
Fast, excellent help from real human beings
Really fast response to my query - really helpful and organised contact from a real human being! Second time I've worked with Umbrella and am hugely impressed.
Verified
First time using this company
First time using this type of company, I had called a few others before umbrella , but was lucky enough to speak to an Andy Lodge Who is obviously very passionate about his company and explained it very well indeed , he is a great advisor, and as a result secured my business. Promote him ! Thank you ,
Verified
It was a pleasure to deal with my…
It was a pleasure to deal with my Umbrella representative Robert. He explained everything thoroughly, patiently, and made sure I was confident in the knowledge of what steps I need to take next. Excellent professional yet friendly guidance and support. Couldn’t ask for more. Thank you Robert.
Verified
Umbrella.co.uk very efficient
The customer service is very helpful and efficient. The relephone is answereed within 3 rings. All my queries were resolved in a professional manner. I get my payment well in time. The Payments are accurate.
Verified
Worse umbrella company UK
Worse umbrella company that I have worked with. My payment was delayed and they didn’t informed me, also never got access to my account therefore no access to payslips etc. Gave up.
Verified
Great customer service
Prompt, efficient and friendly response by Rishath Hoque-Rahman to a request for update to contact details and get me on to the portal. Thank you.
Verified
Pain free introduction to organisation
Pain free introduction to organisation. Wonderful customer service from Ashley Andrew. Thank you for all your efforts.