Verified
It was necessary for me to contact in order to obtain my account details.
It was necessary for me to contact Umbrella UK to obtain my records and account details. I was passed to Mia Grantham who managed to retrieve all of my account details and provided these to me with such speed and efficiency which really impressed. Mia provided a very efficient, helpful and really friendly service.
Verified
My accountant
My accountant, Nicola Worthington, has been very helpful. Nicola is knowedgeable and has been both efficient and effective in dealing with my queries and account.
Verified
Knowledgeable and helpful
Have recently started a new contract role which was all last minute, but the team were super helpful and knowledgeable in getting me set up and ensuring was paid on time. Thank you
Verified
Special thanks to Nicola Worthington…
Great communication and help especially from Nicola Worthington who has made running my limited company such an easy task! Thanks Nicola.
Verified
Customer Support team are fabulous
Customer Support team are fabulous, knowledgeable, helpful and courteous, a pleasure to deal with. Sarah was a lovely lady and helped clarify my wages situation
Verified
Robert Charlton is an excellent new…
Robert Charlton is an excellent new signup executive. Having contacted a number of other umbrella companies he was the first person to listen to what I was requiring and provided me with information over and above that. He took the time to explain everything to me in a way that was very understanding, as a result I choose to sign up with Umbrella.co.uk rather than going to other umbrella agencies.
Verified
Rishath in Customer Service
Rishath in Customer Service was extremely helpful resolving my outstanding registration issues
Verified
Excellent service throughout.
I've received excellent service from this company. They've been very efficient and communication is excellent. Liam Smith, Customer Services Account Manager deserves a particular mention for his prompt actions and professionalism. Would definitely recommend this company.
Verified
Louise Goreham you are Excellent
Louise Goreham Is the kind of staff every organization should strive to have. I had issues with my payment and she was calm on the phone all through the time our conversation lasted. She ensured my issue was resolved and I was satisfied. She promised to send me a document which she did. I give it to her, she is an excellent staff and has an impressive way of attending to customers. Thank you Louise Goreham
Verified
My first dealings with the company
My first dealings with the company. Had a problem registering. Sarah Baker was great during call. She spotted tge mistake that had been made and resolved the situation impressively. Good first impressions