I spoke to Sarah Baker at Customer Services today. My questions were both answered fully and with minimal fuss,I even learnt more than what I had asked for. Sarah was very polite, very knowledgeable and enthusiastic to deal with my issues. What a pleasant experience, it has brightened up my day knowing I can contact Umbrella at any time and feel listened to. Sarah is an asset to the company, it’s a shame other companies online don’t provide the same level of customer care that I received today. Well done Sarah and Umbrella it’s nice to work with you. Best wishes John

My experience with Umbrella was exceptionally great. The processes in place are sound and effective and most of all the support from staff is outstanding; people are very helpfull, responsive and kind.A special thanks to Lucia Deaville, senior account manager and Mia Grantham, customer service account manager for their professionalism and support,always going above and beyond! 🙂

I needed some employment details from previous years and following my call to the customer care section, Jo Rossall responded and dealt with my query quickly and professionally.

No issues. Efficient and responded to all queries promptly

I also have no issues and I can always ring Robert Charlton and he always helps me there and then if not he always brings me back and helps out I would highly reccomend umbrella and Robert massively

Professional company, whenever I needed anything they helped me the same day. Definitely I recommend the specific company.

Really helpful staff and a very useful service. No issues, you are kept up to date with payroll and any updates

Really good communication, easy to set up and prompt issue resolution.

I highly recommend Umberella.co.uk. to anyone requiring Umbrella services for their work. I have personally used this service recently whilst completing a temporary assignment before leaving for overseas. (I will also definitely use Umbrella again if circumstances arise) It was a straightforward process, and all the staff were friendly and helpful (in particular Nicola, of who was absolutely amazing with her fast responses and clear requests). The prices (and terms) were also very reasonable indeed.

Im new to the whole IR35 scheme, but Robert​ Charlton of Umbrella.co.uk made the process very easy. Robert was very professional and supportive, thank-you.