Very good help from Ashley Andrew .. both prompt and accurate. Good service. Roger Jarvis

Ashley Andrew very helpful sorted out my issue straight away.

Ashley Andrew was very helpful and provided me with the information required within the shortest possible time. His service is very highly appreciated. Lelsie Dep

Mia Grantham provided an august and proficient service, addressing my queries and remaining solution-focused throughout our interaction

They messed up my tax code, left me to fix it, they were rude, and now they're not responding to e-mails and I can't get paid. Avoid like the plague.

Mia has been incredibly helpful and responsive in helping me get clarity on various aspects of my pay. Thank you!

I could not recommend them any higher and wouldn't consider any other company to handle my pay. They have been wonderfully courteous, the staff are always friendly and every query I have ever had has been resolved quickly without drama. The biggest test of any company is how they resolve problems - the only one I had was coming back for a third time and there was a small clerical error. I called in and it was resolved within 5 minutes - I was kept informed the whole time and everything went smoothly after this. If I ever go back to contracting, I would not consider anyone other than Umbrella.co.uk to handle my pay - just disappointed to be directly employed now!

I would like to highlight Laura Royston’s excellent customer service and just how helpful, committed and kind she was in helping me resolve a difficult and increasingly stressful situation. She is a real asset to the team and I have nothing but praise for her and the professional, knowledgeable and compassionate approach she took to dealing with my problem. Thankyou Laura, hugely appreciated. Tom

They are quick to respond to any queries and resolve issues. In my entire period with them, I didn't have any issues. Happy to recommend them.

I have always found Umbrella.co.uk a very good organisation. They answer the phones in a timely fashion, they respond to emails promptly and always sort out any pay problems. I have recently had an great experience with Laura Royston - Customer Services Account Manager who I felt went above and beyond in helping me get the information and service that I needed. I appreciate it and it makes life so much easier when people do what they say them will. Thank you.