Most unprofessional Umbrella company I have been with. So many issues, late payments, missing funds, no responses from sending emails, rude staff when you call that cannot answer a simple query. You cannot even speak to the same person. Missing payslips. The wage slip looks so odd they are basically stealing pay from us by just showing basic rate pay. Avoid like the plague you will be very disappointed after several months guaranteed.

Christel was an amazing representative of Umbrella, she was helpful, transparent in areas she was unsure of and ensured she enquired and got back to me. She dealt with my query and actually restored my confidence in people staying true to their word!

Mia Grantham was an absolute angel - polite, sympathetic and very helpful. She managed to arrange a missed payment for me despite huge obstacles and a very tight deadline for payroll to accept it - I cannot praise her enough. Her calm, unflappable efficiency was incredible. She called me back several times to update me - she completely saved my day. I can thoroughly recommend Umbrella.co.uk and they are extremely lucky to have her as an employee - I think Mia will go really far - she's an absolutle STAR

thieves stole my money I have also sent you my details so you could contact me and this still haven’t been done. just lies

I found working with umbrella easy and they responded well to all my queries quickly and efficiently. I had Sheraz Sheikh as my contact for Tax affairs during the last two years who was very helpful and supportive I found Umbrella a good organisation

I've been with Umbrella on numerous occasions through different assignments, I would highly recommended their services given what they offer. Robert was very helpful and knowledgeable 🙂

It has taken over 13 months to put right the mistakes umbrella.co.uk have made. HMRC today have sent me a letter to refund £3,365 in over paid taxes because umbrella.co.uk used a series of wrong national insurance numbers for me. 2 weeks ago umbrella.co.uk were still suggesting that the four different tax codes used last year had nothing to do with their mistake and were probably down to my previous employer. HMRC have confirmed this was all caused by umbrella.co.uk and could have been rectified at the time if umbrella.co.uk had submitted the correct forms. My son started University last year, my family needed this money last year. I didn't need the hours of endless phone calls to incompetent staff who don't don't take responsibility, and can not fix the mistakes they cause. The company director makes reference to compensating people in his responses. I was offered 4 weeks free service if I removed my 1 star review. Thats £64 for a years worth of hassle only if I promise to remove these posts... Please avoid this company.

Excellent organisation, really helpful and resolved issues very quickly. This was my first time with this umbrella company and shall look to use them again

3rd time using Umbrella.co.uk, wouldn't go anywhere now. Great pro-active service from Rob Charlton sorting out minor issues for me. Thank you!

I've worked with umbrella.co.uk for about 9 months, however I needed support to set up my own Ltd company. I contacted Rob Charlton, who as ever was super helpful, he guided me through the process and supported me to set everything really quickly, within 4 working days, I had my business account, my insurance and my own limited company. Great service would highly recommend and special thanks to Rob.