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Nustone
Why Nustone? Simple online ordering process, competitive pricing, prompt delivery, excellent communication, good reviews and helpful staff. We ordered a patio kit and a pallet of slabs to complement the patio and within 3 working days it was being delivered. Unfortunately, 3 slabs were found to be damaged; after some discussion with the company they agreed to replace the damaged slabs which were duly delivered intact. I'd like to express my gratitude to Nustone and in particular Ritika for their assistance, speedy response and understanding in resolving an issue that could have easily got out of hand.
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I like the look of the stone and in…
I like the look of the stone and in particular the colour of autumn brown however I was one 600 x 300 short and one broken. I contacted Nustone just after receiving the stone and opening the crate but I am still waiting a call from your claims team. Now received the call and I am satisfied with the help I received. A good company to deal with.
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This company fluctuates its prices on a…
This company fluctuates its prices on a regular basis, from a price being shown online to the following morning it being increased by over 10% from phoning a confirmation order through, but still showing the original price on it’s website.. Big red flag..
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Good quality
Good quality, price and delivery
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Excellent
Delivered spot on when they said they would, driver very helpful and quality of the slabs seems really good (although not laid the patio yet)
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Great service, shame about the surcharge
The lady I spoke to was really helpful & very clear. The delivery has been made & I am pleased with the product. I wasn't hugely impressed with the £87 charge for a part pallet, as I'd spent £450+ on the materials.
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Mountain white porcelain tiles.
We had 4 pallets of white porcelain tiles delivered ready for a new patio area, every tile individually wrapped in cardboard no damages at all. Excellent quality and excellent service would recommend to anyone. Just remember you get what you pay for, buy cheap you get cheap. High quality product and decent prices.
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Excellent fast delivery.
Excellent fast delivery. No breakages. Beautiful stone.
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Highly recommended
Delivered fantasticly, updates from staff were brilliant. I had 3 pallets without one damaged stone. Everything has been very smooth. Cannot recommend highly enough.
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Porcelain slabs
Easy to order via website , initially there was a delay on our order but the customer service department kept us up to date with everything, We had an issue with damages that occured on deliver but they were prompt in putting this right and arranged for replacements to be redelivered I would definitely recommend Nustone