From the moment that we spoke to Tom on the phone we received excellent advice and service. Brian who carried out the survey was open and honest. I found the service and professionalism of the highest standard. Kieran who fitted the new boiler carried out a very professional job. He was polite, courteous and helpful. He left our premises spotlessly clean. We are very pleased with the entire experience and would have no hesitation in recommending them to anyone. Exceptional.

Really helpful &professional nothing too much to do would recommend them to any body that did a excellent job 10 out of 10 :thank you for your work .

Very friendly gentlemen explaining everything to us (Brian) and 2 very good guys to install boiler . Very pleased with it all round .

Honest, competitive quote from an expert who offered sound advice. Great engineer who carried out an exceptionally smooth installation. Friendly & helpful customer support to make sure all paperwork was completed correctly. Highly Recommend.

After looking for a boiler installer local to where I live (East Midlands) I was not satisfied with any of the quotes I received. Went to Boiler Guide's website and entered my requirements there and got three quotes come through. One of the quotes was from Smart Energy. Spoke to Tom at Smart Energy who advised and quoted for a Viessmann Vitodens 100-W heat only boiler to replace my failing 14 year old Ideal boiler. Tom arranged for a surveyor to come to my property and ensure that the boiler quoted would meet my needs. Decided to proceed with the install and so glad that I did. Come installation day, engineer Dave Cashmore-Jones arrived and did a fantastic job of removing the old boiler and installing the new one. Had a couple of slight alterations to make to get the new boiler to fit but made good all remediation work and completely tidied up after him. I now have a remarkable, good looking, very efficient and extremely quiet boiler installed at a very competitive price. The whole team at Smart Energy did an awesome job, well done guys! Would not hesitate to recommend Smart Energy to anyone.

All the workmen that did the loft, etc. To the men that installed the Central Heating were really pleasant and did the work to an excellent standard. Only a small criticism was that the men who fitted the Central Heating left a bit of a mess in some areas and left a small job that required the auditor to redo, which he did to my satisfaction. Overall, for a job, I was dreading being carried out they made the whole thing bearable.

Thank you smart Energy West Midlands Ltd, just before Christmas when we had that bad cold spell, my old boiler broke down.and being over 20 year old it was time to move on.i asked Smart Energy to help me out,and from start to finish they pulled out all the stops replaced my boiler up graded gas pipe etc and got me back up and running for Christmas eve.therefore i would like to thank all the staff that was all involved, plus the boiler fitters.thank you again for a good job.*****

We have a boiler and radiators and our house is lovely and warm! Wonderful team and so helpful and happily answered any questions promptly. Thanks you thankyou thankyou ❤

very professional from start to finish. The gas engineer Mark was brilliant he new the job inside out, very clean and tidy and pleasant.The boiler installed is very good quality and easy to use. would recommend them any time. Al- Jamal

From the very start the team at smart Energy were engaging, understanding and efficient. From the initial survey, no trying to oversell or confusion tactics through to the installation the team respected property, were polite and very knowledgeable. The whole cavity wall insulation was done in 3 hours and everything was tidied up, cleaned and put back to how it was before. Highly recommended.