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Shaun Hardcastle

14 July 2022, 06:29

  • 1 Review
  • GB

Verified

Not perfect, but not bad.

I got a van (not the one I ordered because Nissan changed from NV300 to primastar and moved all the delivery dates). Some flaky communication which caused some frustration as I was hiring a rental vehicle and needed to know when I would actually get a van. Anyway, got a Dispatch which is great, good price and once I made a minor fuss, good response and outcome.

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John Newton

13 July 2022, 16:32

  • 1 Review
  • GB

Verified

Sales experience very easy and…

Sales experience very easy and efficient however delivery dates kept moving and a significant delay was experienced in receiving the van. Had to chase weekly for updates. The van however was exactly as ordered and extremely happy with it so far. Good prices, good sales process, delivery not quite up to mark.

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Raymond

09 July 2022, 01:47

  • 1 Review
  • GB

Verified

Very easy to deal with .

Very easy to deal with .. done exactly what they said and van was 1st class … will definitely deal with them again …

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Richard Martin

08 July 2022, 23:42

  • 2 Reviews
  • GB

Verified

I was Kept inform and arrived when…

I was Kept inform and arrived when stated,

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Tools Machinery

28 June 2022, 00:09

  • 1 Review
  • GB

Verified

Excellent service from start to finish…

Excellent service from start to finish vehicle delivery on the day they said will definitely use again 5*

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Leighton Hall

24 June 2022, 15:17

  • 1 Review
  • GB

Verified

Great prices and availability of…

Great prices and availability of vehicles compared to the local main dealer where we would have paid more and waited longer for our two new vans

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Phil Coates

03 June 2022, 05:59

  • 1 Review
  • GB

Verified

Delivery of Fiat Ducato 5.4m for camper fit out

The van was to expectation and all delivered as planned, saving a bundle. I was warned of potential delivery delays and long (8 months) lead in; reflecting the unusual times we find ourselves in. Fiat themselves created plenty of issues in accepting options on the order they subsequently could not deliver. Vanzone communicated these and made amendments to the order. I can't praise Vanzone enough and would be happy to use them again - which in itself speaks volumes.

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Phil Cooper

02 June 2022, 02:00

  • 1 Review
  • GB

Verified

Bought a maxus deliver 9 seamless…

Bought a maxus deliver 9 seamless process delivery was poor didn’t turn up then tried to not come day after van was filthy again not their fault the delivery company. Could have dealt with it after which they said they’d investigate and heard nothing since.

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Dave Bennett

31 May 2022, 17:10

  • 1 Review
  • GB

Verified

We have bought our second Citroen…

We have bought our second Citroen Berlingo in 6 months from Vanzone. Fairly easy to deal with which is why we went back to them for the second vehicle. The delivery was longer than expected but still soon enough for us (took about 6 weeks). I will definitely contact them when we need another van.

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Ian Nelson

31 May 2022, 15:03

  • 1 Review
  • GB

Verified

Vanzone customer experience

I have the '22 plate Citroen van I wanted at a good price. Ultimately that's a result. But Vanzone got my order because I was told initially by the salesperson that I would be getting the vehicle on the date I wanted it, w/b 6th March. The van was delivered to me, after much hassling on my part, on April 14th. Obviously the 'small print' references delay possibilities and delivery estimates but I think the sales pitch was disingenuous. The Customer Services team were as helpful as they could be given the circumstances