DO NOT TAKE A CHANCE ON THIS COMPANY DESPITE THE OFFER OF CHEAP VANS..!!! We ordered 2 vans in September, one arrived prior to march and we had to pay an additional £740 + vat despite the price in September being agreed. Daniel informed us that the van "had to be registered prior to 1st march" however 3 hours later another member of the team told us the van could be registered later meaning a 22 plate was possible and Daniel was not in his right to tell us that. The second van we ordered has been a complete shambles and we will not be getting that now, which we have recorded under another review. One last thing to mention is that we were informed that I shouldn't have had the V5 log book sent to me, meaning I would not have owned the van outright for a duration of 9 months... Something to consider if you get tempted. PLEASE STAY AWAY, YOU HAVE BEEN WARNED..!!!

Do not give this company your time. Absolutely awful service. I had to do the chasing constantly, before paying I was given a time frame of 2 weeks, 6 weeks later I was still chasing for an actual date. No clarity was provided throughout, the last call I had with this company, the lady on the phone told me she 'would let me know when she knew anything'' as you can imagine, this did not fill me with any confidence having waited a month longer than anticipated already, I simply explained I need some direction so I can sort an alternative vehicle for the meantime and can I speak with a manager who may know more. The lady said a manager will return my call, I didn't receive any contact back but within an hour and without permission they had sent my payment back. frustratingly I am 6 weeks on and no further sourcing a van, just wasted time. Brad & Emily Y

Really happy with the service I received. Great contact throughout. Highly recommend.

Ordered a Fiat Fiorino van for my son from Vanzone late Jannuary for delivery after March 1st. Everyone I've dealt with from Steve in sales to Cath in Customer Service and in particular Marie in Customer Service have been helpful, honest, polite and appear to be genuinely concerned at offering an outstanding level of service. The van was delayed by a few weeks but my son was thrilled when the van arrived at his home yesterday even with half a tankful of diesel, and a helpful driver. I would have no hesitation in recommending them and incidentally we were given an 'outstanding price'. It was a pleasure dealing with everyone. I have bought many new cars over the years and rate the experience with Vanzone as outstanding.

ordered a ford transit custom in November for April delivery "22 plate" got called in jan to say good new your vans coming early in feb ask if it could be held tole march for the new plate tole would have to take it in feb so agreed called them a few time to check how it was going to get just wait to hear from suppliers called end of feb to get told your order is now back to April so called at the start of April to get told its cancelled wish I had spent the extra and just gone to ford and ordered it

Ordered October, put back 4 times then a call last month to say my van was mow allocated to me for delivery in April, phoned in April and they said manager will contact me and told me my ranger was cancelled because of Ford,I have contacted Ford and although things have changed for broker discounts that they were honouring existing orders, I complained to manager and all he done was send me a copy of my signature with the words to say that they have the right to cancel an order at any stage, so we can't but they can, even had the cheek to ask if I want to order another one ,someone probably about to be delivered mine for more money, worst company ever dealt with order at your peril.

Excellent company to deal with. I know there are supply problems and some people have had problems because of this but they had the van I bought waiting for me. The whole experience was easy. Communications were efficient, polite and accurate. N.

Great service thank you

I have now had 3 vans cancelled by Vanzone. On the last van I was told it had been received and would be delivered at the beginning of March I’ve now been told it’s not available anymore and my deposit will be refunded. As they obviously were supplied and I wasn’t even though I signed a contract and paid the deposit. The service I have received has been nothing short of very poor.

Was having a nightmare before xmas trying to get a new van locally, Vanzone had sent me email that week & after sorting out costings, had new van delivered to my work within 6 weeks.