Dealing with Aqualux has been a Breath of fresh air there customer service is second to none as many comments refer to dealing with companies on line are never normally positive well All I can say is you or the best well done to Richard who answered my Question and what a wonderful product Aqualux is well done to you all Thank-you all from a happy customer take care and be safe

I had originally contacted Wickes to help resolve a problem with a shower enclosure, whilst polite, they basically told me they couldn't help and sent the details of Aqualux to me. I spoke to a gentleman called Richard Hunt and he has restored my faith in customer service. He was polite, helpful and very quickly helped me identify the exact spare parts that I need to replace.......excellent customer service!

We needed just a small snap cap as one of the ones we had would not fit, I enquired from the firm themselves with proof of purchase and promptly received a reply saying items are being sent out. Extremely courteous response which was very helpful. Their customer service deserves a 👏 thank you.

Ordering something that you are not sure of on line can be very daunting. I asked for a call back to explain and Richard was prompt, polite, professional and very patient. This was a huge relief and was able to order the right part for my shower door. Really appreciated Richard.

Richard replied really quickly to my original customer service enquiry and efficiently, kindly and helpfully pointed me in exactly the right direction to solve my parts requirement same day. Brilliant! Just how internet enquiries should be dealt with.

very prompt, friendly and helpful service. thank you Richard for getting me sorted with that spare part for the bath screen

I cannot praise the Customer Services of Aqualux enough, specially Richard. After contacting them by email regarding a fault in our Bi Fold shower door, Richard rang me within a couple of hours, and helped us sort the problem out straight away. It has been like a breath of fresh air dealing with this company when most of the time companies don't seem to care, thank you Aqualux

Needed to replace a very small part of a shower screen that must have been damaged in transit from a supplier. Aqualux customer service were on to it straight away for me,no problem.

The service was excellent. Prompt responses and good info. Tanya was outstanding. She couldn't have been more helpful, friendly and professional.

I dealt with Tanya who was really helpful in finding the items I required, I was very pleased with the service she gave :)