The order process was quick and simple, great communication once my item was processed and shipped, and very prompt next day delivery. Even the delivery guy was very pleasant

Online shopping experience and ordering process were easy and straightforward. However, I am not impressed with their customer service. When an item from my order was not available, they did not keep me updated even though the item was not available for weeks! When I then chased them and asked for a partial shipping (which they offered before), they simply forgot to action that. I am still waiting for the item that was not in stock - it's been two months now.

Called ahead customer service before i bought an electric knife sharpener. They were very helpfull and they reassured me that these little machines are working at 220v and not 110v likethe ones in USA. Really appreciated their help. Thank you for a smooth transaction and the little gift sent in the package

Fantastic quality, really quick delivery and great value for money! Would absolutely recommend.

Great product at a very good price delivered expediently so great service

I ordered 2 knifes advertised on the website under the terms that it was going to be a next day delivery, while the first knife arrived after 3 days instead, the second knife didn’t arrived at all. I have been told it was currently out of stock, even if was available on the website, and that it would have took 3 to 5 weeks to be available. After 6 weeks I contacted again customer service asking about it only to have the same answer unfortunately. I then proceeded to cancel the order as it was taking too long and I couldn’t wait anymore. Asking for the refund I’ve been told to wait 3 to 5 business day before it could be processed. After 6 business days I still didn’t received nothing and asking again to customer service they told me I had to wait 3 days for me to receive the refund. Finally after a long back and fourth of e mails I was able to get a he money back. Overall 2 stars because there are nice brands on the website but this process honestly I could have avoided it. Suggestion for kitchen knives: do not put on the website for next day deliveries products that you don’t actually have as it’s not correct and misleading.

Great Knives! Very good service👍🏻

Delivered on time. Good price.

Bought the global 3 piece knife set great quality knives incredibly sharp as you would expect. Great service and delivery from kitchen knives.

Easy to use website and kept advised of order status. Arrived on time. Thanks