At this time my review will be incomplete as Kitchen Knives(KK) are still dealing with my order. I ordered 2 knives on the 18/1/23, which their website said were in stock and would be delivered in 3 - 5 days (working), I also ordered another 2 knives from a different company (KK did not have them in stock). The knives from the other company arrived on time but the knives from KK did not. After 2 days I phoned KK. I was told that one of the knives was not in stock and it had a lead time of 4 weeks from ordering, but they could send the one in stock. I said I was disappointed and that their website had indicated the knives were in stock but I was willing to wait for 4 weeks and to send both at the same time. Around 3wks later, after receiving no further contact and reading some poor reviews for KK, I contacted Vickie Hawley by email. Vickie patiently and courteously resolved the the issues to my satisfaction. Which was to cancel the knife that was not in stock and be refunded for it, as there was going to be a further delay, and to receive the knife in stock. That was on the 15/2/ 23. The knife arrive on time but I am waiting on the refund. KK has a 30 day refund policy. What I liked: Vickie Hawley for quickly quickly responding to emails and resolving problem courteously. What I disliked: No communication about delays until I made contact or until Vickie became involved. Would I use KK again: Honestly, yes, their prices are very good and they delivered the one knife when they said they would, but only if refund arrives within 30 days. Up date: I have updated my experience with KK to 4 stars - it would have been 5 if there had been no delays. My refund has arrived and I would like to thank KK and Vickie Hawley who was a pleasure to deal with.

Fantastic service. Quick and efficient. My new sole supplier for kitchen knives.

Prompt service and fast delivery! I will recommend to friends and family!

came quick great price.

No quibble replacement of 10-year-old Wusthoff knife set with cracked handles. Professional, courteous and helpful. Great service and very highly recommended

Great service, my lovely new knife arrived so quickly and is a real delight to use. Would definitely buy from kitchenknives.co.uk again!

Item came promptly and as described. Nothing to complain about, really.

Ordered on Sunday delivered on Wednesday! Perfect thank you so much !

Excellent global knife set at good price. Quick hassle free delivery

Very prompt, efficient delivery of exactly what I wanted