The thing that is important to me is…
The thing that is important to me is that WightFibre is a local company, with local engineers and what is really wonderful is that you can speak to someone when you ring. No foreign call centers. Keep doing what you are doing. and please do not sell out to anyone, lets keep this an Island company.
Brilliant
Brilliant. Works really good. Very quick. Very happy got rid of sky.
Excellent customer service
Excellent customer service. Friendly helpful and resolved the problem within a couple of hours. Special mention to Gary at customer services and Richard the engineer.
Everyt white fibrehing went fine guys done a good…
Everything went fine guys done a good job in out within a couple of hours left tidy job had no problems since good signals it does what it says on the tin
Good team
The people who did the installation were very good, asking for my preferences and doing a neat job with the installation. A couple of subsequent queries were quickly resolved by the phone team.
Excellent customer support but a few…
Excellent customer support but a few teething problems with my broadband fibre connection initially. Had several instances when I had no fibre connection in the first few weeks which I could not always resolve without WightFibre’s support. Seems to be fine now. Speed is excellent in all rooms and matches the speed promised. Would rate 4.5.
best broadband
this is the best broadband we have ever had excellent service great insulation team and very helpful office team
Recommend if living on the Isle of Wight!
Since having Wightfibre broadband installed in November I have had consistently good, fast broadband for everything I need at home. What made them stand out to me though was previously to choosing Wightfibre I had spent 3 months with Vodafone trying to get an OpenReach engineer to come and install broadband and I couldn't even get them to schedule a visit. So having Wightfibre schedule an installation visit straight away over the phone for a matter of weeks was music to my ears!
Fast & polite men who installed…
Fast & polite men who installed Wightfibre - could not fault them. They explained everything & made sure my Netgem box was up & running for me.
No problems
We haven't had any problems