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Mrs Elizabeth

03 September 2024, 21:13

  • GB

Working well.

Every thing seems to be working well. Haven’t had any problems. Just had family over for a week and they had no problems once they were logged on too.

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Salim

01 September 2024, 22:51

  • GB

Excellent service and reliable

Excellent friendly service and reliable

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MRS JUNE

01 September 2024, 21:21

  • GB

Very pleased with the service

Very pleased with the service

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Mike Jackson

01 September 2024, 16:01

  • GB

Good Service

Turned up on time, but couldn’t get a connection for about a week as they didn’t seem to have enough information on the existing duct runs. Once connected the service works fine and technical assistance is good if needed

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Brenda Owen

31 August 2024, 00:44

  • GB

The 2 young men who fitted the cables…

The 2 young men who fitted the cables inside and out, where very helpful. Tidy, and polite. So that started off very good. I have had no trouble with the internet since I have had WightFibre put in. I would recommend WightFibre to my friends, I recommended it to my next door neighbor and she has had it fitted. She also thinks its great. Thank You.

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Peter Wood

30 August 2024, 13:25

  • GB

Excellent installation and support

The installation was delayed slightly due to weather and availability of ground crew to install under a block paved driveway. However once the team arrived they did a fantastic job, carefully removing blocks and restoring the drive as if it had never been touched. All through the installation process the wightfibre customer service team were easily available to answer queries and resolve issues with telephone connection which in fairness was due to lack of support from my outgoing provider talk talk. The broadband service is fast and reliable but I have had some intermittent issues with the service dropping connection. Other than that it handles all of the various items we have connected to it without any problems especially streaming tv which is seamless now. Regarding the initial problems wightfibre credited us a free month subscription without prompting which was excellent service. I highly recommend Wightfibre

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Customer

30 August 2024, 01:58

  • FR

Fantastic experience!!! Brilliant service couldn't have been…

Brilliant service couldn't have been more helpful! Nothing was to much trouble!!! Thank you ☺️🙏

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Mr Sutcliffe

29 August 2024, 15:18

  • GB

The installation was quick and…

The installation was quick and thorough. Any queries are dealt with locally and you can understand the person at the end of the phone!

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Adrian

29 August 2024, 02:00

  • GB

It’s not good the signal drops out all…

It’s not good the signal drops out all the time got a booster so it works if I’m outside the back door and that’s rubbish too

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J BRANNON

28 August 2024, 22:54

  • GB

They arrived on time

They arrived on time, were quick to install and tidy.