Amazing! So happy i became part of your trade program1

Quality of products & service Items being available

Seller reached out to me to update me on when item would likely be ready for delivery and gave options.

Grayson Living usually has good prices but has horrible customer service. I recently bought a bed that arrived so badly damaged that I sent it back. I asked for a refund because I didn’t have another 5 weeks to wait for the replacement. I was promised a refund but kept receiving emails saying that I’d have to forfeit the $300 shipping charges. After a month of frustration, I still don’t have my money back. I won’t be doing business with them again.

I spoke to an associate about the delivery, I was disappointed that I would be charged extra for delivery in order for Grayson to inspect my furniture shipment and to set up in my home. I expect this from an online stone but not a reputable prestigious furniture company such as Grayson. I ‘m so disappointed with this treatment.

The customer service agent who helped me complete my order was wonderful! Very patient, very knowledgeable, and very professional.

Very polite efficient knowledgeable customer service.

So far, customer service has been great: I thought the order was complete and was going to be delivered in May, but apparently it will be delayed until July. I missed the email they sent regarding this and they followed up with a phone call and a text- which is great because I get a lot of spam and sometimes miss important emails. I was able to then respond to the email.

Responsive to emails and questions. Like the fact you have an option to give an offer for furniture

Loved your furniture and looking forward to getting our dining room table :)