Verified
I was contacted to make sure that I…
I was contacted to make sure that I wanted to proceed with my order since the ship date was so far in advance. The person was very polite and eager to help me with my decision. Great customer service and it was appreciated. WIll definitely do business with this company again.
Verified
Really like the fact how Grayson called…
Really like the fact how Grayson called me back even though I called outside business hours, i didn't leave a message. I'm from Florida and I wasn't thinking about the time difference. I found the furniture I wanted cheaper somewhere else and I provided the information and we were able to work something out. Now just wait for my pieces to come... can't wait. Thanks Jordan for your help and follow-ups.
Verified
Very good customer support
Very good customer support. The sale price was great for me. Thanks
Verified
Excellent start to finish
Start to finish, you guys have been great. We ordered big bedroom set during the Rona and it was delayed a year. Your team was terrific at keeping us informed, so much so that we understood and didn't mind the delay. Then came the most excellent rep, Faith. We had minor damage to one item. She babysat us through the process and was our advocate. Hence we have now ordered two other pieces from you and undoubtedly will order more in the future. So here's the deal: promote Faith, give her a raise. Count us as loyal forever.
Verified
Excellent service! Expecting the shipping.
Excellent service! Let’s hope that the product will be the same.
Verified
Great service!
Casey provided excellent help over the phone—answering all of my questions in friendly, professional way. She was also very careful to double check all important information for shipping. The website as also easy to use with a lot of information. I hope I’m as pleased with delivery and the furniture that I bought!
Verified
Exceptional customer service
Faith,my customer service rep, is a keeper and deserves a raise. I do not like your 35% restocking fee and would hesitate to make future orders because of it.
Verified
Appreciated you follow up call about…
Appreciated you follow up call about expected delivery and details, thank you!
Verified
Beautiful furniture and great price!
Beautiful furniture and great price!
Verified
Very friendly and easy to work with
Very friendly and easy to work with