Verified
I’ve submitted online offer
I’ve submitted online offer, it was accepted. Process to complete the order was smooth and easy. The only bad thing, is I have to wait 6months for the delivery. I’m hoping it will be less and will love my furniture piece.
Verified
Poor communications on delivery
When I purchased the bench it stated that it was in stock. That does not appear to be correct. I continue to wait for an update. The purchase at this point is saying more than 3 weeks until it is shipped.
Verified
Excellent Customer Support
I made my purchased on line, but later needed a question answered. I contacted customer support, was greeted very professionally. My question was answered thoroughly and further assistance with rendered immediately.
Verified
Great service
Great service! Very helpful answering all my questions!
Verified
Online chat was super helpful!
Online chat was super helpful!
Verified
I was nervous about buying a sofa and…
I was nervous about buying a sofa and chairs without seeing them. I'm happy I took the chance. The set is exactly as described and more beautiful than the photo. It arrived in perfect condition and on time. I recommend Grayson Living.
Verified
Still waiting on a hutch I ordered ……
Still waiting on a hutch I ordered … LAST November, and I get no recent updates .. last several months!
Verified
Everyone has been super helpful
Everyone has been super helpful
Verified
Was hoping to get sooner rather than…
Was hoping to get sooner rather than later
Verified
It took about a day for my second 50%…
It took about a day for my second 50% payment to show up on the web page for my account. Also, I have not received information about how the furniture will be delivered--the carrier, tracking information, and so forth. The website does not include it. So, I think that the website could use improvement. The person I spoke with who took my order over the phone months ago was very nice, though. Now, I have my fingers crossed for a smooth delivery.