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James Barker

11 September 2023, 00:34

  • GB

Sale of my property.

S613/19962/016938 Medway Law were recommended by my estate agents. All costs were fully and clearly explained and my questions respectfully answered. During the sale of my property there was a family crisis. The team were brilliant and I would advise anyone and everyone to use their services.

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CLARE GORE

31 August 2023, 03:05

  • GB

Outstanding Service

Everyone I spoke to at Medway law were professional, supportive and knowledgeable. However, Robyn was the above and more. She really went the extra mile, especially given how nervous I was about the sale. She was reassuring and patient and made the entire process seamless. S613/23424/019515

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justin akers

25 August 2023, 22:02

  • GB

S613/23060/019257

Very helpful and down to Earth.

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Mary Sibun

22 August 2023, 19:46

  • GB

Zero Stars

If there was a 0 stars that is what they would get. The sale is on-going.... I think. However, there is no response to the phone messages or emails from the legal team. I have been asked to expedite some issues at my end, but when responses have been sent, there has been NO reply / action from Team Brown. They do not respond to me / other legal departments involved / the estate agents who recommended them etc. Seriously, I would not touch this firm with a bargepole! I have spoken personally to one other person who used them and had exactly the same experience.

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customer

21 August 2023, 23:33

  • GB

Daniel Hans @ Medway Law

Daniel Hans @ Medway Law has done a brilliant job 'driving through' the sale of my parents property. It has not been easy to complete BUT Daniel has found a way of getting to exchange and completion on time. Well done to the Medway Law Team Thanks indeed JJH

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Crusoes Island

07 August 2023, 22:30

  • GB

Excellent service from start to finish

Excellent service from start to finish

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Revan W

13 July 2023, 16:05

  • SA

Brilliant service from Reeps and his…

Brilliant service from Reeps and his team at Medway Law. They did everything that I needed them to and then went the extra mile. Thanks guys!

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LL

10 July 2023, 22:49

  • GB

Your'e lucky to have Reeps

My initial experience with Medway Law was not a great one. The team handling my case was slow to respond and when they did eventually respond, they were often so vague it required another email to ask for clarification. After a certain point, the team stopped responding at all. After a sending multiple emails requesting an update without response, our case was eventually handed over to a new team. It was at this point that my experience with Medway took a 180. Team Patel came in and managed to not only catch up on the time lost on the case, but reach the original deadline. The entire team was professional, attentive and frankly a pleasure to speak to. Most of all, the team leader Reeps was a complete marvel. He was open to being contacted at any time. If he couldn't answer, he would immediately call back and/or send me an email with all the relevant information, always noting I could call him if I needed elaboration on anything. He was also an absolute pleasure to speak to. Positive attitude, the right mix of professional and casual (it's nice to speak to a human and not a script spewing robot) and an absolute beast when it comes to work ethic and meeting deadlines. In just the few short days I he was handling my case, he made a tremendously positive impression on me and really changed how I view Medway Law. Reeps did some exceptional heavy lifting after being lumped with a mismanaged file and is clearly an asset to the company and I expect he will be getting many more positive reviews besides my own.

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Shelley

28 June 2023, 21:24

  • GB

Would highly recommend

Would highly recommend Excellent service from start to completion

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Sandra Geary

27 June 2023, 00:17

  • GB

Professional & Efficient Conveyancing

I was very pleased with the conveyancing service provided by Medway Law. Although all communications were by phone and e-mail, I found the team I dealt with to be professional, friendly & efficient. There was an initial introduction by phone to explain processes followed up in writing. Thereafter, I received weekly electronic and telephone updates up until the completion of my property sale. A very positive experience with 4 stars as it is always nice to personally meet the people one is dealing with.