Booking was easy and the procedure was quick. Rachel was friendly and very professional hopefully I don’t t need to go back for a while but certainly use grove clinic again.

The Medic that removed the wax from my 92 year old mothers ear was very pleasant BUT the waiting room was tired and grubby and the ‘surgery’ was very messy and unhygienic with tissues and used ear tubes on the table, the bin was overflowing. Not a brilliant experience and not clean.

Turned up early, guy was already setup and started straight away, was quick, painless and worth every penny, highly recommend them

Professional service and managed to remove stubborn wax from both ears. It’s recommended to use olive oil for 10 days or so in both ears prior to the appointment to ease the removal of the ear wax.

Dr explained what the treatment entailed and carried it out efficiently and painlessly.

Very helpful and reassuring. Explained the procedure and put me at ease

Well first of all I got a appointment very quick 👍other places I tried not so good waiting lists to long🥱also I found Joshua a very welcoming person very polite and totally committed to his job and explained everything so easy to understand so all in all very glad I found this place

Joshua very welcoming, kind and explained everything in detail. Would defo recommend not hesitate to call on again should I need too

Quick, efficient, friendly, did the trick. If you're going for the first time: it's a bit hidden away and parking is not easy. There are a few on-street spaces for visitors around the corner on Mount Pleasant.

Very disappointing to find that having paid £40 to see the doctor regarding an ear problem, they were unable to remove the wax, explaining that I needed to put olive oil drops in for three weeks to soften it.I then need to return ( paying another £40) plus £40 more pounds to have the suction administered. I felt this was unfair as I had already paid the initial consultation fee of £40. Surely this should be carried forward to the next appointment where the procedure could be completed once the wax had softened?. Perhaps advice to administer olive oil should have been made more specific in order to arrive with the wax sufficiently softened before the procedure could take place. So, I now need to wait three weeks and pay £80, having already paid £40 with no treatment having occurred. Disappointing.