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Rob

30 July 2024, 04:44

  • 1 Review
  • US

Verified

Still charging my credit card after cancellation

Cancelled my insurance, but they're still charging my card for 2 months now! I wrote them an email to cancel my insurance. They ignored it and charged my credit card. So I contacted them, but no, my cancellation was only valid when handwritten and confirmed by voice. So sent them a handwritten cancellation and confirmed it by phone. But a month later again they charge my credit card! Watch out for Freeway insurance! So of course now they will post their standard riddle below my review, meaning they will NOT do anything to solve this.

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Bellashe M.

29 July 2024, 11:48

  • 1 Review
  • US

Verified

Got a good policy with great assistance

Needed a policy..! Chris S helped me well! He was patient & understanding of my situation. I can’t thank him enough..!

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ALICIA PRIETO

28 July 2024, 02:54

  • 1 Review
  • US

Verified

Ms Britani Lastaad

Ms Britani Lastaad is a lovely, knowledgeable agent. I was looking for quotes and when she told me she had gone through 40 companies to give me the best quote I signed up right away. She answered all of my questions and assured me she would be there to help me whenever I need her. She made me feel comfortable and bonded with me quickly!!!

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Dominic

28 July 2024, 02:49

  • 1 Review
  • US

Verified

Elise was the best person I could have…

Elise was the best person I could have as a representative, she is so high energy and an overall great person to get help from

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Venancio Hernandez

27 July 2024, 04:01

  • 1 Review
  • MX

Verified

me atendieron muy rapido y amables

me atendieron muy rapido y amables, gracias Ivette Romero mi costo de seguro disminuyo

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Sharon Key

27 July 2024, 02:46

  • 1 Review
  • US

Verified

My name is Sharon Key and Danielle…

My name is Sharon Key and Danielle Brown really worked with me and got a good rate after talking to several customer service representatives that day. She was the only one who took her time and listened to me. Keep her she’s a good one!

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lawnkrisia Brown

26 July 2024, 08:39

  • 1 Review
  • US

Verified

5 Points west location Agent Kiara

My agent at Freeway Insurance was so nice and helpful. My policy was explained and done in a timely manner. I also received a follow up call 2 days later to make sure I was satisfied with everything. I recommend everyone to use this agency for insurance. Experience was a 10/10

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larry wright

26 July 2024, 08:30

  • 1 Review
  • US

Verified

What made my experience great wasn't…

What made my experience great wasn't the price but the man who sold it to me by being patient through the email, phone, and computer problems answering my calls later than normal and following up with me the next day thanks Drew F. Keep up the good work. Steve A.

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Dewayne Robinson

26 July 2024, 04:55

  • 1 Review
  • US

Verified

Camille Nichols was my agent

Camille Nichols was my agent. Very patient very kind and helpful also understanding. A 10 out of 10 experience .

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Brooke

26 July 2024, 01:20

  • 1 Review
  • US

Verified

Emily deserves an award!

Emily deserves an award!! Truly a life saver!!!