blood samples delay
The blood samples did not arrive at the laboratory until day+2, by which time some of the tests were not able to be performed. Therefore needed to return to the clinic to give blood samples a second time. Customer services were very poor: no apology, no contact. We had to contact them. The nurse at the clinic was fantastic.
Karla was great !
Karla was great !! she went above and beyond to make me feel welcome and she gave me all the right advices. Super recommended
Verified
Professional service and help was Fantastic!
I had my appointment at Canary Wharf, and overall it was an amazing experience. I was seen by a very nice Nurse/phlebotomist "Karla" who was friendly and very professional. Communication was excellent as was the service, the results came back within 24hours. I have subscribed to onedaytest and I am looking forward to be using them from now on.
Phlebotomist very good
Phlebotomist very good. Did the job in one prick, smoothly.
Quick and reliable service.
Quick and reliable service.
Everything I could have asked for
Very quick - results back in less than 24 hours. Very clear about what they offer. Quick to respond to queries. Friendly and polite without being too much. Easy location in Chelmsford - directions very clear. Bloods taken with no discomfort or pain.
Easy to access and very professional
Easy to access and very professional
Highly recommended
Communication was excellent as was the service. A home test kit was received the day after ordering. This included instructions detailing how to take a blood sample and post it, both were clear and precise. The day after I posted my sample I received notification that it had been received and later that same day results were received. Again these were clear and precise.
I did a walk-in to get a long list of…
I did a walk-in to get a long list of bloods done quickly. The phlebotomist was charming and caused no discomfort. The results came very quickly and really this service could not have been better. I would really recommend.
Fast, Reliable and Professional
Fast, reliable and professional company, would definitely recommend.