Avoid this Company at all costs!!
Avoid this company as the sofas are absolutely shockingly made and not as seen in the photos! If you check compannies House they dissolved the company last month… Check their history. They ignore all emails and despite requests to have call backs, no one calls. I am contacting the police to investigate also. Something very off with the whole setup. £899.00 totally wasted… Go to a store where you know what you’re getting!!
Very happy
I was genuinely worried that I had bought an expensive item online without seeing. I also saw negative reviews which didn't help. However I was pleasantly suprised with the delivery and I love my sofa bed. The drivers unwrapped a section and encouraged me to sit on it and check I liked the colour. I don't like those sofas that sink in when you sit on them and whilst this one is more firm, it is still comfy. The bed option works well. The guys showed me how to open out and close. In all, I am happy.
Customer service was really good the…
Customer service was really good the men fitted the sofa thank you
Verified
Avoid this company
Avoid this company. After 6 full weeks of waiting for my refund, I have finally received it. This is only because I had asked debt collection agency to step into this case! I have received an email from Sofa Bargain saying that my refund was NOT processed due to an internal technical issue! What a b....t! Be careful, do not buy from them because if something goes wrong you will have to be waiting on your refund for weeks or months!
excellent quality
The sofa was delivered and built very quickly and professionally. Well done guys! The quality of the sofa is excellent! It is very convenient for daily use and very easy to fold into a large bed. I am very satisfied with the quality, design and price of my sofa. Many thanks to the company for the quality of the sofa and for the excellent delivery service. I recommend everyone to use the services of this company. Thank you again.
horrible
horrible. The colour and the material was completely wrong and they haven’t even have the density to reply my messages and phone calls I’ve made for the complaints. They just want money and not having a good customer service at all.
Beautiful Sofa and Excellent Customer Service
My sofa was delivered in perfect condition on 29/01/2025 and remains in perfect condition. Kuba and Pawel were excellent in delivering the sofa. They were mindful or doors and paint work. They were quick to install and personally I had no concerns. They showed me how to pull out the sofa bed, how to pull up the chaise. I was advised I would need to keep the rubbish as they wouldn’t be able to take it with them which I was personally fine with (I went to my local waste to dispose of the rubbish), but they asked if I needed help to put the rubbish in the bin. The sofa itself that I purchased (Ethan Corner Sofa) is wonderful. It’s firm but comfortable and I prefer the firmness as I can imagine overtime this will wear out. The communication from Sofa Bargain was exceptional and the sofa was delivered in the promised timeframe. They were also helpful in making an amendment the following day of the order purchase at no extra charge (I accidentally requested for a right hand corner sofa). Mindful to other people reading this review, the team were helpful and did not apply a charge as production for the sofa had not began, I read the terms and it clear that there is a charge especially if the production has already commenced, which to me makes sense). Everyone’s experience will be different based on the usage of their sofa. As for me, I love the sofa, I get a lot of compliments when people come to my home and I couldn’t be happier with my purchase (I am yet to use my sofa bed but the function is working as it should) and the storage on the chaise is wonderful. I wish I could submit images. Thank you Sofa Bargin!
Very good Paul was very helpful
Very good Paul was very helpful
Just as pictured
Just as pictured, installed iin quickly with nice delivery guys.
Its come broken,I did email and any…
Its come broken,I did email and any answer I attach picture but no answer ….now they want review…one star