Ordered a saree and blouse to stitch. .My order was cancelled due to,they couldn’t deliver in time as I wanted. Website said 2 weeks but my order was only acknowledged after 2 weeks and would take longer. I am still awaiting for my refund.Bad communication. Please refund my money. Thankyou

Awesome store - felt reassured every step of the way during the order process. Although I do apologise for my countless questions to Alina 😂 but everything was replied to nicely. The dress?? Just beautiful. I am getting married soon so will be ordering my bridal outfit from here which i am super excited about now.

I just want to say a huge thank you to the team. I received super fast customer service. they made sure I received my order within time for my event. I was emailed to confirm all measurements and edit any if incorrect so I was at ease knowing that they’ve checked and emailed me to confirm it is all correctly done. Anyway my outfit is beautiful and i am extremely happy.

Absolutely disappointed with service. Rude ! Un empathetic. Spoilt my outfit for a close family wedding i have coming up however they dont seem to care as apparently i gave the measurements and am responsible for them however the outfit was stitched terribly material quality does not fit the price i paid! Nor does the tailoring. Just disaster. Thankfully my aunt who sews saved the outfit for me so thats the only reason im keeping it not putting it in the bin! Even my aunt said it would be hard to resurrect the appalling tailoring.

So pleased with my anarkali suit. The quality was excellent, surpassed my expectations and the fit was perfect. My order was delivered in time as stated. Thank you so much.

Item arrived in time. Well packed. As shown in pictures. No issues with my purchase. (I fell) the prices are decent. Had in issue with the invoice that showed the dipatch date of 2014 when I bought the item on 2021 but contacted Omsara on instagram and they replied the next morning with the correct invoice. Easy to contact, just give them some time, I'm sure they have a lot to deal with. The website could do with some fixing, the login page and history page is weird, which lead to me thinking the website is not genuine but seeing reviews here says otherwise I thought I would give it a go and not disappointed.

Amazing customer service. Fast shipping of my order. The dress is gorgeous.

Terrible shopping experience! We ordered a some material for a pant suite on 5 October and nearly a month (30 th Nov) we cannot get any update as to when the material is going to be despatched. Phone calls are never answered. There is no facility on their website to provide any updates. The order conformation is a no-reply email. The only other method of getting in touch with Omsara is to use the email address: info@……., this is a generic email that does not relate directly to my account or to my order. Anyway I did write to info@……., and got a reply from someone at Omsara. Reference to my complains about the lack of information about delivery, They referred me to a generic statement about Covid effecting deliveries that is there on their website and that my order is now cancelled. Incredibly they also stated in the email that I am a ‘fraudulent customer’ and they are going to inform my credit card company accordingly. I am now waiting for a refund (can’t be that fraudulent if he has taken my money) and other consequences threatened by Omsara This has been a terrible shopping experience. Customers, please be aware you may be getting a nasty email from Omsara.

Well what can I say , what a excellent customer service and trustworthy and promising service they have I placed my order knowing that I wasn’t going get it on time but once I emailed omsara with the concern I had they shipped this out on time The outfit was lovely and I am wearing it now as I write this review It was a perfect fit I would recommend this to anyone I know I will be ordering other outfits from omsara again

I have been delighted with my purchase from Omsara and with the excellent service I received. The first outfit I ordered could not be made as there was a fault with the fabric. The one I chose next was made to measure and arrived in very good time; beautifully made and all the staff at Omsara have been fantastic. Thank you