Verified
Fab customer service
I ordered a large tin of paint which, thanks to a rather enthusiastic DPD delivery driver, arrived with a few dents in the side and quite a bit of paint leakage. The customer service team were wonderful and super helpful about it - they offered me several solutions to fit my needs and even had a new tin shipped out for the next day. It’s always a little nerve wracking ordering things like paint online when there’s so much room for leakage, spillage or general chaos, especially when it’s a little more pricey, but the whole experience has been great and very low stress. Considering the worst happened and it’s taken less than a day to sort - I would definitely recommend buying from Coat!
Verified
Lovely paint
Lovely paint. The colour and finish is just what I have been looking for.
Verified
I ordered a baby blue/grey paint from…
I ordered a baby blue/grey paint from coat for my son's bedroom. The paint went on the walls great, however the paint was not blue and just a grey colour. I contacted COAT via text and they text and emailed me back with an apology plus offered me a full refund plus a replacement tin of paint of a different shade of blue. They also offered me 20% off for any other purchase. Customer service and care is outstanding.
Verified
Definitely recommend the virtual colour consultation
I really liked the ethos behind Coat, but couldn't decide on what colours to use, so I booked a virtual colour consultation. It was definitely worth it. Aaron helped me to figure out a colour scheme for my home, and explained what colours would work in each room. I also received free swatches and a moodboard with spec that I can just hand to my decorator. Definitely recommend!
Verified
As good as it gets
We used COAT paints to do almost all of our new house - with the exception of a couple of colours we wanted that they didn't provide. However, their curated palette is wonderful and it's all looking great. From the website to the returns process, COAT is an amazing company. The paint is absolutely wonderful to work with. Delivery was genuinely next day, and I had to return some items I didn't need - the return was flawless and so easy. Can't recommend them highly enough, to be honest.
Verified
Great colours but very poor quality
Although I love the colours, I cannot recommend this paint at all. In terms of durability, this paint is probably the worst that I have worked with. I've had paint peeling off walls, which is a first for me. The paint won't take frog tape, even the delicate surface. The paint itself marks more than any other that I have used, so if you have kids, I wouldn't recommend at all. Overall, I won't purchase this paint again. It wasn't cheap and if it has zero durability, what's the point? Disappointed
Verified
Fantastic paint
Excellent service, next day delivery. Paint went on well and covered well. Only needed 1 coat over white emulsion. Dried to exact colour of sample. Lovely Matt finish, will definitely use again.
Verified
Absolutely love using coat paint
Absolutely love using coat paint! The quality of the paint is Devine, I was sceptical at first as I’ve used other brands which have been recommended to me. I used the paint in my daughters bedroom which was a dark colour and the paint covered in just 2 coats. Perfect! I literally can not wait to get started on my next project!
Verified
Great paint !Great customer service
Great paint !Great customer service! Very good quality and the colours are so unusual. Definitely higly recommend! Worth the price !
Verified
Always check the label!
The paint arrived quickly, very well packaged in these really nicely scented material bags. Beautiful! Unfortunately, one of the paints was incorrectly supplied as an eggshell finish… and this was before I excitedly went ahead and painted my wall with it already! COAT happened to reach out to me today (via phone message), to check if things were ok with my delivery. I explained that one of the paints was more glossy than expected. They asked me to supply photos, and it was then I realised I hadn’t read the label correctly. Despite this, in less than an hour, they arranged to send out the correct matt finish paint that I had originally ordered, free of charge. Basically, their customer service is personalised, prompt and very excellent! Really no fuss at all. For what it’s worth, the other paint I used looks beautiful and I’m really pleased with the result. I would gladly order from COAT again.