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Customer

02 October 2024, 18:35

  • 1 Review
  • GB

Verified

The additional fees added to ticket…

The additional fees added to ticket prices are ridiculous and extortionate. After the ‘booking fee’ we were also charged a ‘delivery’ fee for our tickets to be sent out… by email! Not even physical tickets. Surely this is an automated process which really should not incur an additional charge. We paid £20 in fees on top of the price of 2 tickets - it is an utter disgrace.

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Brian Good

02 October 2024, 05:24

  • 1 Review
  • GB

Verified

Really easy to buy the tickets with…

Really easy to buy the tickets with Eventim online booking sytem and seating plan.

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Karen Howe

02 October 2024, 02:10

  • 1 Review
  • GB

Verified

Easy to use

Easy to use - thank you

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julia

02 October 2024, 01:37

  • 1 Review
  • GB

Verified

Easy to book tickets

Easy to book tickets , and quick resoonse

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Customer

01 October 2024, 17:53

  • 1 Review
  • GB

Verified

Fairly clear and straightforward to…

Fairly clear and straightforward to use. Chose the best available ticket option and it seemed to select a good one.

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Yvette Lewis

01 October 2024, 17:09

  • 1 Review
  • GB

Verified

Despite the musicians and crowd being…

Despite the musicians and crowd being as wonderful as we could have hoped for, the venue was extremely overcrowded from stage to the doors. The sloping venue should have helped but unfortunately the lack of space meant that we were crammed tightly together and being small I only had fleeting views. My husband had to leave half way through because of the lack of space and could barely get out. Staff were unnecessarily rude.

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Ana Patricia

01 October 2024, 02:03

  • 1 Review
  • GB

Verified

The best Customer Service I've ever had.

I had to got in touch with Eventim Uk's Customer Service to do some changes in my booking. This was, with no doubts: The best customer service I've ever had, by far! Amazingly done in practically minutes! Billie and David attended to my emails super quick and, as I mentioned before, in few minutes everything was sorted and done. Their kindness and patience were above and beyond. And the most highlight to mark is how quick everything was sorted. I have no words...Amazing! Thank you so much!

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Linda Crossland

01 October 2024, 01:57

  • 1 Review
  • GB

Verified

I booked ticket to see come dancing

I booked ticket to see come dancing. It was so quick and easy and I also picked my seats for the show. I had a reply back within a couple of minutes confirming my order.

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Mrs Ralph

30 September 2024, 22:48

  • 1 Review
  • GB

Verified

All standing ....wasn't clear ....I…

All standing ....wasn't clear ....I can't stand

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Kr

30 September 2024, 21:09

  • 1 Review
  • GB

Verified

All good apart from turning the lights…

All good apart from turning the lights off before everyone is sitting down. Basically not enough time was allowed between the warning announcement and getting to your seat. Need hand rail on steps down to seats in the auditorium so people can move with confidence and feel safe.