Verified
Very informative website and excellent…
Very informative website and excellent advice given via emails which were answered virtually straight away. Ordering was straightforward and easy. Super quick delivery with the products ordered being very well packed. I would have no hesitation in recommending The Led Specialist to friends, family and neighbours and I will definitely be using this online company again in the future.
Verified
Outside lighting
Ordering was easy, paid and they were delivered as and when they stated..really happy with the lights i ordered they look and feel really expensive.
Verified
Excellent service
Excellent service, would happily buy from again.
Verified
A quick service competitively priced.
A quick service competitively priced.
Verified
Items arrived on time and as described
Items arrived on time and as described. One small problem existed whereby the initial tracking number was wrong and required a call to the Royal Mail to sort out, followed by a call to the supplier. It was then immediately sorted.
Verified
I ordered 5 Classic filament Philips…
I ordered 5 Classic filament Philips LED 11W lamps. Instead we received 5 CorePro Philips LED 11W lamps which were incorrect. I called The Led Specialist and they were very helpful, acknowledged their mistake and sent out the correct lamps by next post. My problem was then that the lamps didn't fit the external light fittings! My mistake! So I had to call them again and see if they did the same style lamp in a small size which they did! The lights are needed for a special birthday party this Saturday so they have kindly sent them on next day delivery at no extra cost! Would highly recommend them for their customer service and polite manner.
Verified
Poor packaging
Good price, prompt delivery. Poor delivery packaging for light bulbs.....1 layer of thin bubble wrap in a plastic bag/envelope
Verified
Excellent
Excellent - does what it says on the web / Tin
Verified
Really helpful sales and follow up…
Really helpful sales and follow up staff. Attentive and wanting to help resolve a minor problem re a defective item. Would definitely use this company in the future. A great customer experience
Verified
I tried contacting this company by…
I tried contacting this company by email to ask about my order but no one ever replied.