Verified
The lighting shop with a heart.
This is the lighting shop I've been looking for for years. What excellent service! David answered all my queries patiently and politely. He fetched products from the warehouse for me to look at and suggested solutions. A great supplier to work with whatever your LED needs.
Verified
Routine and ordinary: as I like it...
The online purchasing process was smooth, delivery within a reasonable time. I chose an established reliable brand which, as supplier and not manufacturer LED Specialists can't affect. Nothing out of the ordinary and as expected = average, hence 3 stars.
Verified
A pleasure to buy from…
It was a pleasure to support this company by buying direct rather than via the megacorp usual suspects. They have an excellent choice of tried and trusted brand products with reasonable prices, the delivery was prompt and the items were well-packaged. 5 Stars.
Verified
Problem with original product…
Problem with original product delivered, but resolved quickly and replacement sent.
Verified
excellent customer service
very proactive company - David M is excellent professional with and helpful and friendly customer service - delivery very fast too.
Verified
Quick personal service
Due to an updated manufacturer order number, the incorrect bulbs initially arrived, but this was quickly sorted out with a phone call and the correct ones arrived within 24h. So rare to speak to a person rather than a chatbot to sort problems out! Will definitely use them again!
Verified
Excellent customer service.
The light bulbs were initially out of stock but they let me know and kept me informed as they waited for replenishments. They dispatched them immediately following a phone conversation so I received them on time.
Verified
Advice about Philips lighting.
I spoke to Andy about advice for a light fitting that I intended to order.He was very patient and helpful and took the order over the phone. Top class service.
Verified
Question about product - super-quick reply
Website query about product was answered overnight with great detail and links to products. Could not have done better!
Verified
As have not fixed up this product
As have not fixed up this product Thanks