Because I passed

The information provide by ILX my learning did not support my exam and I felt let down by the context leading my result to fail even though I was confident and learn all the context and did lots of revision but the learning did not support all teaching methods.

No complaints!

The training materials are well written. The exam was very easy to follow and there was good support in the event of query.

No help when I needed support on exam re-take. Useless chat bot.

the course should be delivered over a longer period of time so that you can actually learn it, 5 days does not give you the knowledge to understand this and be able to use it everyday - this is just learning answers to questions to get you though an exam.very dissapointed

The exam itself was fine but I found the PeopleCert website very difficult to use.

Very easy process

Very unprofessional, one hour was spent diagnosing something stupid then 🙄 having the nerve to say that why is there no door here its a through lounge kitchen not my issue I did the foundation exam here. 11.40 is when my exam was live and up the 17.50 continuous technical issues with this exam proctor kept disconnecting me let me do the exam I paid for it I know the rules and then setting someone to fail.

The exam got stressful as proctor was late. I had to look at contact numbers online and could not get through. I would be put on hold for long periods of time. I was really stressed that if its an issue from my side. In the end also proctor just disappeared without a word. My exams started and ended late and interfered with my plans for the rest of the day. It will be less stressful for the candidate if these issues can be avoided.