Easy to follow guidelines and instruction. Responsive too! Thank you.

My experience of using PeopleCert is based on my employer providing me with a QA voucher to receive training and examination for ITIL Foundation V4. I cannot express strongly enough as a L&D professional, how sloppy this online course is presented by PeopleCert. The course is simply a 'cash-cow' for them. No effort has been made to produce an effective L&D product to teach ITIL V4 foundations to ensure you are knowledgeable and competent ahead of commencing a exam. Simply put, PeopleCert just provide slides for you to read through ourself, no audio, no videos, zero. You just read (a very heavy subject), no tutor sessions, just a clunky and sloppy website that has been poorly designed. The money for them is in the examination only. My advice, find an alternative training provider, who provides quality training to ensure you have the knowledge to succeed. PeopleCert should only offer the exam, they should delete and burn their training material as it is dreadful.

Accessing the exam was ok and the exam process easy to use. However if you want the hard copy of the certificate sent to you I feel that £35 (and this is after the 30% has been taken off)is far too expensive.

terrible, was scheduled for PRINCE2 AGILE Practitioner exam - no one showed up despite the fact I did check in and registred before, then I sent two emails through contact form and no one replied.

Very friendly staff, though I was surprised to have the upsell at the end. There's a lot to think about in terms of what room to use and how which is a bit nerve racking, but I understand (and it was explained again) this is to ensure consistency of the exam process. The website isn't so easy to navigate to find how to book the exam but most is fairly easy.

seamless service and process

1. 30 page document on how to take the exam. Inefficient business procedures. 2. £1000 6 month old laptop did not meet exam requirements. Poor exam platform. 3. Hard copy certificate costs £50. 4. Unable to remove middle names from certificate. Limited data protection knowledge.

I just did my ITIL4 foundation exams. The registration on PeopleCert was straight forward. My exams was paper and not online. I got my result notification and certificate within 48hrs. there were also enough resources available.

Prince2 foundation course takes longer than it says. The online videos are very very repetitive and boring, its difficult to keep awake! The exam features information that's not given in the tutorial videos. The book is probably needed to supplement this.

training did not coincide with exam