Re-sit price/option only available…
Re-sit price/option only available before the test.
Not much helpfull guide be honestly I…
Not much helpfull guide be honestly I am afraid 🙏
Ease of use
The platform was easy to use, and the whole process was easy to follow.
Poor way of asking questions
Poor way of asking questions, instead of being helpful it’s confuses people. Truly disappointing!
Great experience and easy to use
Great experience and easy to use
Charging for last minute change unacceptable
Charging for last minute change is unacceptable. What happens on case of an emergency. Someone has to pay another 60-120£
Great service
Great service
Don't charge for sharing digital badges!
Don't charge for sharing digital badges! It is just awful practice to ask the students to pay £120 per year(!!) to share their achievements, when they already paid for the course and passed the exam. Are you that desperate for money?? You know full well that the whole idea is to show the badge via LinkedIn, so you prey on this fact. Luckily, there are other ways to share my successes!
Really poor
Really poor, turned up to exam with no examiner present. Am 8 months pregnant and they would not agree toilet breaks. Proctor changed mid exam and was asking me to adjust my room settings and interrupted my exam. Took weeks to come back to my queries, would not use again and would not recommend to anyone.
Company losing connection during exam
Your company lost connection twice whilst doing the exam. I ended up with 3 proctors. This was very disruptive to taking the exam and was not a good exam environment. The proctors did not phone me either to find out what the problem was and why I had "disappeared"! This was not an isolated issue either with yourselves as my colleague had the same issue 4 days prior and the same evening when doing a resit.